I just got an email from Enfocus for free temporary keys on Pitstop as well.
I'd share the link, but it's a personalized link that autofills my email address.
I'm glad it's not just where I work. We have an issue with asking for due dates - Just take the job, and then worry about it once the customer asks where it is. That's our motto.
We had an Oki 931. Hated it.
I think 99% of the problem was the generic feeder they sold us with it. It jammed constantly with anything except regular #10's.
Then after clearing every jam it would have a long warmup time to get started again. We'd get an order for 1000 window envelopes and...
I worked in a shop that had a Karat that seemed to suffer from the same problem - They ran it for like 6 months, then wrapped it in plastic and spent the next 2 years trying to sell it. That's what the pressman that ran it said about it - It took forever to create the plates, and set up a job...
We have an iGen 5 that we run Fuser Fluid 2 in, but we keep a fuser ram assembly, and extra oil bottle with Fluid 1 ready to go. We just swap the ram & bottle when we need to run a laminating job. Our tech got us the extra assembly, and a few cases of Fluid 1.
There's about 15-20 minutes of...
It's not a particular job is it? We usually drop our PDF's onto Command Workstation and for the most part that works fine. But I have one repeat business card job we do that crashes the RIP every time we print it if we drop the PDF on CW. We actually have to open the PDF and print it to the...
Dealing with copier sales IMO is as bad as used car salesmen. They all just bash the competition and promise their own machine will do magical things and then let service worry about it once the machine is dropped off.
We had a Xerox rep for a while that was trying to get us to replace a KM...
This is one super annoying bug that has always blown my mind that it wasn't fixed before now. Seems like it would be such an easy fix - Computers LOVE sorting stuff alpha-numerically.
My official title is:
"Here's my godawful file, now hurry up and fix it, print it and make it look beautiful, because I need it for a meeting at 1:00 and then throw it in the trash after the meeting" technician.
It can also just be shortened to "Print Shop Bitch" :p:p:p