Recent content by stacyg

got rid of it got rid of it Even after having an engineer from NY come and try to fix it, the color issue was still there with no idea how to solve it. (Even though the densitometer said it was in spec - the eyeball definitely said different!) Xerox offered us a deal on a new (untested) 800...

How far away, and is the processor room well ventilated?

film processing film processing By any chance, are you film or plate processing in the same area or building? We have cyan color issues on 7002 and are having to move down to the 700 because Xerox can't figure it out.

downsizing downsizing we're having our replaced with a different machine. I would like to know if anyone else with the color problems is also processing film or plates in the same area or not.

Past quarter, we're at around 44,000 clicks per month and growing. Run almost everything 12x18, including a Carolina C1S 12pt for postcards that Xerox hates.

Just an update. An engineer flew in from Rochester a few weeks ago. Spent 2 days here with a "specialist" said it was within half of tolerance and looking great and left while I was at lunch. First job off was a pantone blue that STILL has a huge color variation across the page and in...

Exact same problems on 2nd 7002 Exact same problems on 2nd 7002 I just found this post and wish I would have been more active on here. We're on our 2nd 7002 because they had to replace the first one for the exact same color issues. Two weeks later the second one is doing the same ERRATIC...

Does anyone have or know where to buy a Parts Book for a Kormori Sprint 228, 1995 model with perfector. Komori wants $1800 for it which I think is rediculous!

We got about 10 minutes of how to clean the cortrons and are being told they've not decided what all to include in the training yet. Did you pay "extra" for the training?

KC, We have a tech here now on his second full day watching us run jobs, etc. and tying to figure out what's causing a light streak and spot in cyan as well as inconsistency in color. They've replaced numerous parts. Sorry, I don't know what all they are. I think we're getting better...

cyan cyan Thanks. I'm about to go try a cyan page as that has been the cause of several problems. We're already needing to replace the cyan cortron too. How often will that need to be done?

We're temp and humidity controlled - very dry right now as it's cold here. The cut stock is being cut long grain. They mentioned that too and we double checked. Then they said try short grain. The blades are sharpened often on the knife. The shrinkage is really weird - up to 1/16" more on...

Ced Ced The CED points us to the "Recommended Materials List" which specifies ONLY Xerox papers. We've had the most trouble out of coated stocks, most of which have been Carolina. (A good paper which says can be used for offset or digital) A lot of "tail edge flip" where the bottom edge of...

We had a new Xerox 7002 installed late December. Still having issues everyday with every job. Xerox is "working on it" but are mainly implying that we must recalibrate and readjust to every job as well as run an extra 100 sheets at the beginning of every job to "warm it up". Also, telling us...