Recent content by tngcas

I think it's because we are all scrambling to try to keep up with it and the output in a 'real world' vs 'theoretical world' environment isn't predictable or stable enough yet. I feel like the winners of this race in the next 5 years are going to be those who took the time to make sure they know...

Xerox told me that their drums are only rated for 100k ish impressions. Canon sales-people already know Xerox's weakness and made that their first pitch to us (the one million drum lifcycle). When drums have a short life cycle and you have multiple machines running, not having drums to swap...

That's super great to hear that there are still some innovators pushing the market ahead. I've been wondering about why there is such a big push towards inkjet. It's it just that ink is cheaper. I never liked the inkjet envelope printer we had, it always felt visually washed out compared to...

It's certainly interesting to see the evolution (or lack thereof) of the machines/tech over time. One trend I'm starting to see is that instead of fixing the "mechanics" of the machines and how they function, there seems to be a big push to try to solve everything with software. I understand the...

I did not. And this post looks incredibly helpful. Perhaps it's time to get out the old leaf blower and a vacuum and see if I can cleanup any "rogue" paper out of the machine. The sensor for the waste trimmer bin is very unhelpful and waste frequently overruns the bin before someone thinks to...

I also wonder about the Fuji fire factory. The time it took to recover after the fire and retool machines and things. How much did fuji have to "solve" or "reinvent" when they rebuilt the factory because there's an awful lot of institutional knowledge that disappears over time that is hard to...

I've read a good portion of it (sadly). The manual is not very well written, very frustrating to read especially because many parts of it are mislabeled so if you're trying to follow the breadcrumbs (everything tells you to go somewhere else for the details) you have to hunt around for the...

There's a knob under the machine in a drawer next to the waste trimmer bin. It took me a couple years to notice it (okay it wasn't even me that found it). Anyways, turning the nob helped with skewing because it changes how it's folding. You should check to see if it's folding correctly first by...

Same here Xerox was great when I got into the industry but they tanked after Covid and never really seem to have recovered.

WE have this happen when theres a little tiny sliver of paper covering up the end sensors. It's nearly impossible to get that sliver of paper out and it'll move around inside there. So it'll work a little while and then sensor gets covered again and then we use a leaf blower to try to get that...

I'll have to look into Sappi digtial.

In this case, it's not our techs blaming the paper. The techs are informing us that Canon is telling them that shops running Titan paper are causing additional wear and tear on the machines and that parts will wear out faster due to HP Indigo Coating on the paper. Here are a few quotes from the...

The techs aren't actually the problem in this case. It's Canon support is telling the techs that if the paper says "HP Indigo Certified" on it Canon won't help them solve problems. Pacesetter is okay, I just think it's more opaque (more see-thru) than the Titan and Accent brand paper. I would...

I've now heard from two separate Canon techs in two different states where my canon techs are saying that Canon is telling them that they're supposed to tell their customers that any paper that says HP Indigo Certified isn't supposed to be used in Canon printers. Is anyone else hearing that...

How are they handling support if something goes wrong? That seems like a long distance to get support from the manufacturer.