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Dear Everyone, Thank you for all your assistance on this issue. It has been resolved. Sincerely, Sara

I've tried everything listed here. Could it be my CWS that's out of date or something? Would that even cause the issue?

Yes, the bypass on top of the LCT. Am I able to go to service mode and change that setting? How do I do that?

Hm. I must not have gotten the Customer Expectations Guide.. I believe it was a salesman that told me I could print 49". Thank you!

Tim, PDF's with correctly named Pantone colors, when dropped into CWS, don't apply the adjustments I make to the spot color. I have the swatch named "PANTONE Reflex Blue C", and I created a new color group using that color in the Pantone Library and named it the exact same thing, and when I make...

I've been trying to accurately reproduce Reflex Blue (really, any Pantone color) on my Ricoh 7110x printer. With the Spot Color area in my Command WorkStation, I am able to edit the PMS colors individually, but they don't update in the files I try printing that are created with CMYK equivalent...

We've had our Ricoh 7110x for about a month. Recently had the banner bypass tray installed, which only allows me to put stock in up to 25.5" in length. This machine is supposed to be able to print up to 49", and I have banner stock that is 12" x 47" from MTM which is supposed to be made...