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Hi, I am afraid not, we never did figure it out and traded it in soon after.

We are having a meeting in our small shop on Wednesday to discuss this going forward next year. Absolutely sick to death of the small jobs that take us away from the larger jobs. Being on the high street I need to keep a little bit of the walk in service but make it more productive and...

Yeah, I reported it at 3pm and service had me try a couple of simple things and then arranged the engineer who is coming out this afternoon, I bet he will replace the fuser and it will be fine. Its one of those things when you buy a second hand machine the transportation and installation just...

What sort of volume do you currently do? I found with mine that it sort of followed a bell curve in that between 40 to 60k per month and I hardly saw an engineer but either side of that I had stupid niggly problems. Apart from the impulse banding problem you have which is inherent could it be...

It's only been running for day since being installed and so far so good. Ran a couple of 1000 yesterday and today and so far so good. Registration is a game changer as it was always a bugbear on the 80. I think these things like to run hard and not sit idle for a long periods.

I'm going to agree with you. We have had a v80 for a few years and apart from chewing through 2nd btrs it just ran and ran. In the last year or so our volume tripled so we started to see some weird issues but always resolved and we have put it down to the usage. We upgraded just this week to...

We have always been a cash on collection type of business which has always worked well. We occasionally sent invoices but only on the understanding that they were paid for on receipt. Last year I bought out another business who only ever invoiced and it's been a massive wake up call. Most pay...

Well I need to admit to a schoolboy error - I picked up the wrong packet of paper and didnt check before loading the printer! Thankfully I only printed a couple of sample sheets!

I am printing a 4 part ncr set and I have the top sheet then 3 bottom sheets. The 3 bottom sheets are all la eled CFB and yet the writing does not transfer on to the last sheet. It goes through the top 2 no problem but not the last one. I have tried flipping over the bottom sheet to see if I...

If I had the space I would be all over that for the money. You can't go wrong at that price.

I use a laminate called tiger bond in the UK. It's sticks to almost everything I have laminated with the exception of solid blacks. I set the laminator to a higher than normal temperature and ramp the pressure up. Haven't had a failure in a while. No idea why it doesn't work with the solid...

Went with markztools in the end. He kindly converted my test files and shared them with me on a screen cast. Very happy to pay the money!.

Cheers, found that one and will pay the money no problem as it will clearly save us time in the long run - But I am not sure if they will open the quark files I have - no reason to suspect that it wont but you just never know. I have sent them an email with a couple of sample files to...

Any recommendations for a solution to convert quark to indesign? They won't import directly into indesign as they are to old and I cant get them to open in the demo version of quark that I downloaded. I dont mind paying a reasonable price for it as we.have stacks of old files after we bought...

That's the exact failure we see as well. For the first time I actually had an engineer try and blame the paper that I was using. He said that the btr problems were all resolved and if I used xerox paper then all my problems would go away. I just laughed at him and carried on with my day...

The problem with that is that I am then dropped into an endless funnel of phone calls and emails. I don't want that. Give me an honest upfront 'from' price so that I can see if it's within my acceptable range and then I will decide I want to start with phone calls and demos. If it's not a...

I have just had a look at your website but again, no pricing information at all that I cam see and just a quote form means it's a no go for me. Why can't you even just publish a 'from' price.

I'm sure we get that with booklets sometimes and it does look a bit odd but when it's imposed as a booklet on fiery the overlap disappears and we never have a problem in final print.

I am currently pushing 60k colour and 80k mono sra3 on my v80. We are getting more refurbished 2nd btrs that last maybe 1500 clicks before spraying toner all over the place. If I can get genuine then they will last around 4-6 weeks at my current volume.

I dread to think what mine uses in parts. We see our engineers about every two weeks currently for our v80. Last call was full fuser rebuild along with 2 dev tanks 2nd btr and a couple of feed rollers. We average 1 2nd btr a month currently and we are pushing 138k clicks per month. I totted...