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  1. benstarr

    Sudden Mac/PC Network Failure. Need Help

    Was the Mac OS Updated with the reboot? It sounds like it may have been to me. This link may help, you may have to change the Mac OS to back SMB1 to reestablish connection. https://discussions.apple.com/thread/5467191?tstart=0 We had a similar issue on with Windows 2003 not too long ago and...
  2. benstarr

    i1Pro 2 basic and M2 condition

    I don't think there is a way to accomplish this. The M2 condition on the i1 Pro2 is software controlled and is done with two scans it requires updated software.
  3. benstarr

    Epson 9900 Failed Cleaning

    If it gives you the message that it failed during cleaning. Just say not to try again and run a nozzle check. Most of the time the cleaning was successful and you can keep going. The x900 series printers often say they're clogged or need cleaning when they are totally fine. There is a chance...
  4. benstarr

    new Adobe Acrobat DC

    When I installed 10 stayed put but 11 was replaced.
  5. benstarr

    Canon imageprograf ipf600 vs Canon ipf5000?

    You have to take into consideration the price of a new head if they both have defective heads. They are ~400-500 USD each give or take. The 5000 will use 2 heads and the 600 is only 1, I think. I think they are both the same generation technology, the 5000 prints with 11 colors while the 600 is...
  6. benstarr

    clogged line

    My guess is they would say buy a new printer. :) I think there is a specific command you can do to fill the lines but I can't remember how to get into the maintenance menu and do it. I think the best way to fill the lines is to do several power cleans. I'd start with one and see if the bubble...
  7. benstarr

    HP Z5200s Regular Ink Marks on Print

    I'n not sure how to do it on that printer but have you tried cleaning under the printhead carriage. In my experience marks like this tend to come from buildup under the carriage and doing head cleanings is just a waste of time and ink.
  8. benstarr

    JDF for Proofing

    If the files at 720x720 are still too big to manage. I'd suggest going to 360x360 (Assuming you're printing on an Epson) this will be much smaller and I don't think you'll have any quality issues plus you won't have to worry about resampling.
  9. benstarr

    Canon ipf 8400 soft verticle banding

    My thinking is it would have something to do with the encoder strip or how it's being read, I don't know enough about that model to really know what to do to resolve it but maybe that's something to start looking at.
  10. benstarr

    Gracol 2013 data set

    Characterization Data Sets GRACoL 2013 is CRPC 6 http://www.npes.org/Portals/0/standards/docs/CGATS21-2-CRPC6.txt
  11. benstarr

    Acrobat Pro 10

    It does seem weird. Do you have the profile embedded as the output intent? or are you selecting GRACoL as the output intent in the output preview? If you are changing the output preview that may be the issue. Change your color management settings to have GRACoL as your default CMYK profile and...
  12. benstarr

    Oris re-install: upgrade or no?

    This is actually not a bad idea depending on how many printers and color matches you are dealing with.
  13. benstarr

    Acrobat Pro 10

    I've never seen this happen in Acrobat 10. Acrobat 11 will do this if you've changed the output preview profile.
  14. benstarr

    Oris re-install: upgrade or no?

    My thought would be this is a good time to upgrade and take advantage of some new features and functionality. The version you are running is likely going to have limited support for any new/current printers, spectros, PDF formats, Pantone Colors, etc. You could get away with the old software...
  15. benstarr

    Pantone+ 7433 Solid Coated (Adobe CC wrong Lab values?)

    One other thing I forgot to throw in there is the Pantone books can vary. I was involved with some testing a long time ago where we measured several colors and compared the values of different Pantone books and the ∆E variation was pretty high; book to book some colors had variations above 5...
  16. benstarr

    Pantone+ 7433 Solid Coated (Adobe CC wrong Lab values?)

    OK I had to do more digging, it was really bugging me. I Found this doc on the Pantone digital libraries. http://www.xrite.com/documents/literature/en/L7-455_Digital_PANTONE_Libraries_in_X-Rite_Products_XRGA_en.pdf I haven't read the whole thing but it contains this very important...
  17. benstarr

    Pantone+ 7433 Solid Coated (Adobe CC wrong Lab values?)

    My Exact measures M0 (D50 2°) L* 40.33 a* 51.54 b* 3.48 It also correctly identified it as Pantone 7433 C in swatch mode with a ∆E 76 of 4.44 (∆L -1.97 ∆a 1.05 ∆b 3.83). Interestingly the digital values loaded in the exact from the CXF downloaded from xrite gives for the color in M0...
  18. benstarr

    Profiling and PROOFSign with i1Publish HELP

    You can verify the proof in i1 Profiler using the Quality module. This will give you a verification and a repost similar to ProofSign, so you can verify your proofs at least. Once you've verified the proof there then you can go back to proofsign, and figure out why they aren't measuring the...
  19. benstarr

    Whay do you think guys?

    I would think that Fedex Office could do that. When I worked at Kinko's, before FesdEx took over, we offered that type of service, I'm assuming it's still a possibility. I guess that assumes you're within their delivery area.
  20. benstarr

    Profiling and PROOFSign with i1Publish HELP

    Check that both programs are measuring in the same mode and with the same calibration standard. If one program is measuring with XRGA calibration and the other program is not that could be the difference. I've seen this show up the most in C and M patches, and it really shows in ∆H which I...

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