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I was told the network scanning software runs over SNMP, so we disabled SNMP on the printers and it made no difference.

It's not in the user manual? that's odd.

Yup...call Xitron and ask.

Not sure what you mean...can you elaborate? I can see them with the EpsonNet Config app. The 3 P9000's are driven by Oris Color Tuner and the T5270 is direct print from the Mac workstations.

We have static IP addresses for everything. It's a problem that is exclusive to the Surecolor printers. All 4 printers in our plant from that series have the same issue. Again, IT can't figure it out. Epson can't figure it out. Bizarre.

I guess I'm forced to go to USB. It just makes no sense. IT and Epson are baffled.

Thanks...me too...it's driving me nuts!!!

I sent this to my IT guy. He says somewhere on our network is an old HP print server that may broadcast older protocals. We shall see. I'm at my wits end. Just paid $10,000 for two printers and I want them to function properly and not deal with workarounds.

Did it...doesn't help. There's something about this series and our network, which again, is relatively simple. All Surecolors behave the same under this roof...or misbehave I should say.

1. doesn't help 2. updated firmware on all...2 of the 9000's are brand new as of this week and behave the same as the other 2 3. yes, unrelated 4. works fine via USB

I have identical issues with both my P9000's and my T5270. My Stylus Pro 9900 and 7900 on the same network have no issues. Symptoms are...doesn't sleep, doesn't auto power down, drops off the network sporadically and when that happens it can't be powered down by the power button...have to yank...

Yup...looks like someone had busy fingers...or it could be a permissions issue.

Screen is the best. Been using the PlateRite setters for 16 years. Consistent workhorse.

You would need to curve the bar. I do agree with Gordo on the true value of the color bars on press, but sometimes it's all you have.

could be a bad EEPROM chip on the board

In case anyone is curious, it seems to work fine on High Sierra. Not officially supported, but it works.

Are your nozzle checks good after a cleaning? Sound like the printer, not the software.

I did this with my 7900 and it worked https://youtu.be/lU6PbizbKaw Didn't work for my 9900 but it's worth a try. Doesn't cost anything.

What plate are you using? What board specifically? and I assume you're printing UV?

Esko user here. Deskpack mainly. If you already have an established, solid workflow, starting new will never be a less expensive alternative. You'll have quite a learning curve too. Deskpack is relatively simple in itself, but AE is very robust and deep. We only use a tiny fraction of its...