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They constantly brag how great their service is, so I would challenge them with your issues....never been impressed with their finished product personally.

Don't know much about this, but from what I've been told, stay away from the analog phase converters. The digital converters are supposed to be far better. My second suggestion would be to find a different building or get 3 phase to your location. You'll have less headaches in the end.

We had Riso's biggest and best GD950 (I believe) with the Fiery RIP for envelope printing in here two years ago. I would hardly call the color quality on par with any color laser I've seen in the past decade. The machine couldn't run 100 envelopes without jamming even though that was the only...

I can show this to my tech when they come next time, but have they replaced the transfer belt?

got a picture?

If you want eye popping color, see if Xante's new engine is an option. Their consumables will be higher. If you are satisfied with 'good enough' business color, then ijet would be an option. I'm not a fan of the company so would base my purchase on who can service it in my shop. I would also...

Not me. Most of the mailing vendors were in Chicago, not Dallas and I don't have the time to go to both. Print 19 was very productive if the right vendors were there for your business. The show floor was pretty small though. Xerox was plenty busy since they were the only game in town.

Apfill Ink Coverage Meter. I used to use it a lot, not much anymore. It scans PDFs for CMYK/RGB coverage and is pretty easy to use.

So it sounds like you guys aren't buying the hype that running on one of these is 75% cheaper than a copier? I don't believe so either when you factor in labor, I just don't know how much labor to account for when comparing it to running a copier. I don't think a trade printer would work for...

Correct, that is one way to look at it and a typical scenario for us.

I've been told by different printers that Presstek has become more reasonable with their prices since Mark Andy bought them. A roll of plates is now under $800 and service had dropped in half or more. Exactly what you mentioned is my concern. 1 person can run many, many copiers, but 1 person...

So are Canon, Konica, and Ricoh all skipping Chicago this year....?

Thank you everyone who has responded already. These are all great points and it's interesting hearing the different experiences/opinions. I've gone out to a copier competitor to get a bid on a faster, larger, better machine as well as asked my current vendor to sharpen their pencils and see...

Hello, I know this has been asked before in some fashion or another, but it seems each situation is different. We have run all digital copiers since we started this company over 10 years ago. A side part of the business is printing newsletters and slips which don't have any personalization on...

Didn't care for their quality or Support on the GD9630 with Fiery. Returned it after 3 months. They didn't seem to care about solving the issues we were having with envelopes.

Other than what I mentioned on your other post, no. I haven't even seen any industry emails announce them yet....it's not inkjet so we can't talk about it.

What's the difference? Which one's better if you aren't into wide format and textile printing?

Jwheeler is slightly incorrect regarding the feeding. You can add the POD decks which will give you air feeding. It's only the engine drawers that have to be friction feed-and by the way, all engine drawers do not have any double detect sensors. They are also releasing a new model, but I...

They are correct on the Canon registration problems. Front to back, the machine will be dead on for a couple hundred, then it starts bouncing around getting worse and worse until it's off about 3mm. Stop the job, move the image with CW, then the job will run pretty good until the end. Issue...

Do a search for humidification on this forum as some of these things have been talked about before. We're in Minnesota and I've used steam humidification that is controlled by the HVAC equipment. Steam humidifiers are more efficient and do not 'mist' into the air. Couple that with a GOOD R/O...