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  1. kdw75

    Copy Job Cost and Pricing...

    There is a lady that we have dealt with years ago who is a customer we don't want, but she is affluent and a member of lots of clubs and organizations as well as being a realtor, so we try to please her. She came in and wanted 2 Color prints run. We are a commercial printer and not a copy shop...
  2. kdw75

    New Ricoh Pro c7500 launches

    I got a call today saying they have a firmware update for the printer, NOT the Fiery, which is supposed to fix the error. They are supposed to come up and install it tomorrow. I will let everyone know how that goes.
  3. kdw75

    New Ricoh Pro c7500 launches

    Last Friday when I went home the machine was working. I stopped by Sunday to get a jump on printing some rush jobs and found the C7500s monitor solid white and frozen. I did a power cycle and found that it wasn't reachable over the network and the Fiery server wouldn't launch. After poking...
  4. kdw75

    New Ricoh Pro c7500 launches

    I ran a letterhead the other day and it had a solid that bled on 3 sides. No issues with that. Only the lead edge has a margin.
  5. kdw75

    New Ricoh Pro c7500 launches

    Yes it is.
  6. kdw75

    New Ricoh Pro c7500 launches

    When our service guys installed it they seemed just as surprised about the bleed ability. We regularly run 12.5" x 19" stocks and just barely have enough room for cut marks. Our cutter was ecstatic to see this one giving her cut marks on every job. :) The marks from different size paper are...
  7. kdw75

    Best PDF for digital printing

    We have been using PDF/X-4 2008 and suggesting customers use it as well for many years. We have a little guide that we send them with instructions on what settings to choose when creating a PDF out of Adobe programs. That of course is just for our regular clients. We also get PDFs all the time...
  8. kdw75

    New Ricoh Pro c7500 launches

    Let's see. I would say the biggest advantage for us is the fact they will essentially bleed off 3 sides of the sheet now. That is the one thing that immediately stands out since it makes my life easier on a daily basis. :) I'm not positive yet, but it seems to do noticeably better on textured...
  9. kdw75

    New Ricoh Pro c7500 launches

    I have found a workaround for the VD issue. If you "process and hold" the job then print it doesn't seem to crash. I suspect there is some type of communication issue. I also notice the blue status light will frequently stay on solid instead of flashing for no rhyme or reason.
  10. kdw75

    New Ricoh Pro c7500 launches

    I have to say that the new UI on the printer takes some getting used to. It takes more clicks to accomplish the same thing. I feel like it may be an improvement after some updates, but right now it is sluggish and cumbersome.
  11. kdw75

    New Ricoh Pro c7500 launches

    So far our C7500 has been a mixed bag. Registration is even better than our 7200s, which were already very good. Everything is as good or a little better. The bad is the machine UI. It crashes frequently or just displays a white screen that requires a reset. The RIP seems pretty solid after a...
  12. kdw75

    Using One InDesign Document to Manage All Collateral for a Company

    I know very little about the different VD formats, but on our Fiery RIPs I have noticed that the PDF/VT doesn't seem to use the Hyper-RIP feature whereas if I output the VD file as a standard PDF it does. I have also used PPML over the years and it seems extremely fast, but on rare occasions, it...
  13. kdw75

    usps error... mailed to return address

    Yep. We had the exact same thing happened years ago before the pandemic and the solution was they let us mail them again for free and then they all worked no real explanation except maybe they were run upside down or something. We also had an experience several years ago, where a whole bunch of...
  14. kdw75

    Versant 2100 EX-P Controller...

    We have a Xerox 2100EX-P Controller for sale that works perfectly and includes the stand with table and monitor.
  15. kdw75

    Ricoh for sale ;)

    Does it come with a service plan or warranty???
  16. kdw75

    Billing Terms…

    I am glad for all the feedback. Thank you all!
  17. kdw75

    Billing Terms…

    We do some work for Tyson foods and they were taking 60-90 days to pay. We started offering a small discount if they paid sooner and now they pay in 15. Some of these big places can move fast if they want to.
  18. kdw75

    Billing Terms…

    We have always offered payment terms of 30 days for estabished customers, but it has always caused cash flow problems when we get several customers placing large orders that we outsource. Our big suppliers all tend to want cash when the order is placed or 50 percent down with a few exceptions...
  19. kdw75

    New Ricoh Pro c7500 launches

    Interesting. The lease on our 7210x is up early next year. I will be interested in what Canon releases.
  20. kdw75

    New Ricoh Pro c7500 launches

    We have a 7500 coming to replace our 7200. So I will have the 7500 next to our 7210X.
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