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Thanks Stephen, We actually do have a pretty good system in place. We use ePace, but not to it's full potential. Currently we are only using it's estimating packet, but I know it is a way more diverse program that can do all the things you had mentioned. Unfortunately, the rest of our...

I'm new to the forums. Looking for advice to see how other shops operate on the front lines with clients, by timely getting out job quotes and processing orders. I had been working as a csr/estimator for the same company for about 14 years, seeing a steady growth during that time. Then almost 2...