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  1. Craig

    Printers Plan and customer data

    I believe there is an export option. I'm working with MI4P on their Odyssey system and I thought they said they have a way of extracting the majority of the historical data.
  2. Craig

    How does your company file projects once complete?

    We have entire file cabinets for single accounts, that's after purging orders after 5 years with no activity. I can't imaging not file by company name, we would go crazy finding reorders. Right now we have 22 cabinets for customers files.
  3. Craig

    New Imposition Software Needed

    Another here for Montax!
  4. Craig

    Xerox 1000i - Diagnostics not loading properly due to press serial number being "Not Available"

    The 1000i will no longer be supported by Xerox later this year. I'm betting they shut everything down associated with it to turn it into a brick.
  5. Craig

    Passing of Helmut "Hal" Heindel another Printing Industry Great and Guru of Print Estimating/MIS

    So sad to hear, we were one of his first beta testers of Morning Flight and he always said we had it free for life. Unfortunately we outgrew it and had to switch after many years. Hal and I had many conversations which almost always veered away from printing. He will be missed, that's for sure!
  6. Craig

    Used Xerox strategy - Color 1000i

    Xerox service sucked so bad we unplugged it, shoved it in a corner and forgot about it for the last 2 years. We replaced it with a Ricoh 9210 and a 7210 and pay less in lease and maintenance and have better output and uptime. Xerox should pick it up when we make our last payment next month. I...
  7. Craig

    Excessive revisions and proofs

    I understand the charging for the designers time, we already do that. We also charge hourly and 95% of the time we are pretty spot on with the design and have a few minor tweaks or small copy edits. So back to my question. How many revisions would you consider excessive? This is for the other 5%...
  8. Craig

    Excessive revisions and proofs

    In the past we've never really limited the number of revisions and proofs a client would receive with their orders when we are doing the layout. Recently we have had a few go to the extreme and now I want to limit excessive revisions without additional charges. What are those of you who have...
  9. Craig

    Used Xerox strategy - Color 1000i

    Ohio - According to the letter they will not renew the service contract. Mine has been sitting in the warehouse in pieces for 2 years. Service was so bad I had to go with Ricoh.
  10. Craig

    Software options for wide format printing

    If you want to design at full size go for CorelDraw. If you scale everything then Adobe. Personally I have both and use CorelDraw 99% of the time. Files are output to a Colorado, Arizona, Colex and Graphtec 9000 with no issues.
  11. Craig

    Used Xerox strategy - Color 1000i

    Just received a letter from Xerox that they are no longer supporting the 1000i we have had sitting in the warehouse the last 2 years. They stated supplies are only available for a limited time as well.
  12. Craig

    Beware of Printware

    Their costs per image are pretty spot on if not a little conservative. Right now we have 3,575,000 on the original print head. We average about 147,000/month with the highest month at 220,000.
  13. Craig

    iJetColor 1175 Pro general color experiences?

    Make sure you are using Pantone C(coated) colors and not U(uncoated) in your files. Don't forget you can tweak the colors as well in the DFE. We print on normal everyday off the shelf envelopes, not the expensive Digi-M from Western. We print a lot of corporate colors and have never had any...
  14. Craig

    Announcement cards - which printer and cutter/trimmer?

    Find a local printer to partner with. They have the equipment and the knowledge. We partner with resellers all the time, no need for them to invest in the equipment or the infrastructure to run small quantities. Most will not want to deal with your client anyway. It's better for me to deal with...
  15. Craig

    Realtor Buying Printer

    Hmmm, I was thinking about becoming a realtor to get my commission costs down.
  16. Craig

    Having a nightmare time with BCC Bulkmailer and looking for alternatives

    I tried BCC, and left with 2 years of subscription on the books to switch back to AccuZIP. I hated the situation so much I was willing to loose a few thousand dollars to get out. One of the worst purchases we made and should have never switched from AccuZIP. BCC support is the horrible at best...
  17. Craig

    Preferred Stocks for the iJet 1175P

    Agree the last 4 pallets have been Printmaster. Western is so hit and miss right now, sounds like real issues with labor.
  18. Craig

    Xerox rant!

    It doesn't help now but next time consider offline finishing so you aren't tied to the printer.
  19. Craig

    Adding Print and Mail?

    Hell I can't even get customers to send a proper list for mailing half the time. Not to mention we have to do everything 100% correct for USPS or we get fined, but if they screw up it's OK. Like the time we had an entire carrier route came back as UAA only to find out the carrier just didn't...
  20. Craig

    Envelope printing saga with Riso ComColor-- Looking at iJet NXT or Mach6

    Simple adjustment. On your rip there is a little gear icon on the right side. Click that and a screen will pop up. I believe the tab is HP Advanced (second tab). On that screen at the bottom right there is an adjustment for Die Gap. Increase it if you have dark lines and decrease it for light...
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