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Don't be so sensitive. I have two daughters who think that's funny. But then they have a sense of humor.

Finger-Licking Good! Packaging that works from store through recycling By Noel Ward, Editor@Large “This just doesn’t taste right.” Those are the last words a company wants to hear a customer saying about any edible product. To help avoid this the U.S. government (primarily the FDA), followed...

What about Profitability? Offset yields new advantages By Noel Ward, Editor@Large A couple years back I spent time talking with C-level print business owners in several states. They had three things in common: one, many had large, productive inkjet presses; two, they had a few toner presses...

Pink? Yep. Pink. It’s not just for girls anymore By Noel Ward, Editor@Large I’ve always been a fan of wide and large format printing. Even in the bad old days when it was only suitable for viewing at a distance, to my biased eye it was still doing stuff that was impractical with offset or...

How’s the Cloud Working for You? Look for solutions that deliver the value your business needs By Noel Ward, Editor@Large One of the leading buzzwords of the decade is “Cloud.” The Cloud is not some magical satellite where all your data is secure. It’s just some servers someplace (good luck...

You Want it When? Supply chains and the printing business By Noel Ward, Editor@Large I was at a conference of print providers a couple of months back that opened with the line, “This session would be a lot shorter if we talked about what was not going wrong.” Yeah, that was real encouraging...

Enhancing the Customer Connection—Part 5 Strengthening the Value of the In-Plant By Noel Ward, Editor@Large Inhabiting a niche in the world of printing in-plants have more in common with commercial print shops than many print pros are willing to admit. While in-plants’ business and operating...

Has it occurred to anyone that the trackers informed a computer system that these packages were being tracked and needed "special handling?" On a related note, I am still yet to receive 2 pieces of First-Class mail that Informed Delivery told me about in February. They have never arrived. One...

Empowering an In-plant with Print MIS By Noel Ward, Editor@Large Arthur Paré, Assistant Managing Director for General Services at the Texas Tech University Health Sciences Center (TTUHSC), is quick to point out that in-plant print operations are not always considered essential parts of the...

Hi Michael, Here you go. JMF as I thought. From Avanti: It is JMF based. The “connectors” are licensed pieces of code (“add-ons”) that are part of the installations of Avanti Slingshot and RPD. From Ricoh RPD has a feature called Avanti Slingshot Connect. It plugs into RPD to “turn on” the...

Hi Michael, Hope you are well, and thanks for reading my words. I'm not sure, but I think they are JMF-based. AFAIK, both Slingshot and RPD run on the computer or server that runs the Ricoh digital press, so the connectors would be there, too. Although because Slingshot can operate...

Bottom-Line Automation By Noel Ward, Editor@Large You’ve doubtless noticed that just about everything that can be automated is being automated. This is a good thing for organizations where repetitive manual tasks are business as usual. After all, inspecting, counting, handling, and moving...

Enhancing the Customer Connection—Part 2 Onboarding Customers: Facing the Job Submission Challenge: By Noel Ward, Editor@Large After all the sales efforts behind bringing a new customer into the fold getting them onboard seems almost easy. It even looks like a no-brainer. Then reality sets in...

Are Your Labels Food-Safe? By Noel Ward, Editor@Large You’ve probably heard about the potential damage “micro-plastics” pose to marine life, which may make you think twice about the plastics you toss in the trash. Or maybe not. But what about the dangers posed by the colorful labels used on...

Finding the Heart of Your Business By Noel Ward, Editor@Large One thing has become clear in the past quarter century of visiting print shops and talking with business owners and press operators: keeping up with the technology is mission critical. Every press on the market—offset and digital...

Enhancing the Customer Connection—Part 1 Customer Experiences that Build a Competitive Advantage By Noel Ward, Editor@Large The pandemic has done at least a couple of things to the print business. First, it has influenced demand, in some cases reducing use of print, while in other instances...

Automation Makes More Happen By Noel Ward, Editor@Large Automation is how your car tells you all is okay each time you start it, how your smartphone pulls numbers out of your contact list, and how the four-color digital press you invested in gets ready for another day. It also relieves the...

Sorry. I have a pretty good idea, but not divulged so can't say much on price yet.

Sorry. I have a pretty good idea, but not divulged so can't say much on price yet.

Henkaku Arrives By Noel Ward, Editor@Large I got wind of it a couple years ago and have been awaiting the formal announcement before I said much. Then the word came down today: Ricoh is rolling out a B2-size (23 x 29-inches), cut-sheet inkjet press. About time, you, me, and a few others are...