Search results

Cheers, found that one and will pay the money no problem as it will clearly save us time in the long run - But I am not sure if they will open the quark files I have - no reason to suspect that it wont but you just never know. I have sent them an email with a couple of sample files to...

Any recommendations for a solution to convert quark to indesign? They won't import directly into indesign as they are to old and I cant get them to open in the demo version of quark that I downloaded. I dont mind paying a reasonable price for it as we.have stacks of old files after we bought...

That's the exact failure we see as well. For the first time I actually had an engineer try and blame the paper that I was using. He said that the btr problems were all resolved and if I used xerox paper then all my problems would go away. I just laughed at him and carried on with my day...

The problem with that is that I am then dropped into an endless funnel of phone calls and emails. I don't want that. Give me an honest upfront 'from' price so that I can see if it's within my acceptable range and then I will decide I want to start with phone calls and demos. If it's not a...

I have just had a look at your website but again, no pricing information at all that I cam see and just a quote form means it's a no go for me. Why can't you even just publish a 'from' price.

I'm sure we get that with booklets sometimes and it does look a bit odd but when it's imposed as a booklet on fiery the overlap disappears and we never have a problem in final print.

I am currently pushing 60k colour and 80k mono sra3 on my v80. We are getting more refurbished 2nd btrs that last maybe 1500 clicks before spraying toner all over the place. If I can get genuine then they will last around 4-6 weeks at my current volume.

I dread to think what mine uses in parts. We see our engineers about every two weeks currently for our v80. Last call was full fuser rebuild along with 2 dev tanks 2nd btr and a couple of feed rollers. We average 1 2nd btr a month currently and we are pushing 138k clicks per month. I totted...

How was that still running. Any time mine has done that it's stopped running in no time.

Yep. Send it the blank job. My salesman tells me it's costs a click but in my experience it doesn't

To be honest I have never paid attention to which sheet is off, but thinking about it, the top sheet is always 'fine' and then the other sheets are off to varying degrees and wandering all over the place. Luckily the alignment isn't that critical so I just live with it but it would be nice for...

Yep, tech was in moaning about the amount of clicks and the amount of ncr I was doing and he cleaned it all then.

It's the react digital as well that we use from antalis. I also use the giroform recollated stuff and don't seem to have that problem. We are up in the North west

I have been doing what seems like an ungodly amount of ncr in the recent weeks and on my 80, the image seems to be all over the place. Top to bottom is fine but it seems to wander side to side quite a bit.

Is the 2btr different to the v80 2nd btr. I currently have 5 brand new on site due to the rate we are changing them. Everytime I have an engineer visit which is about once or twice a month he brings another in and orders a spare for me. Get friendly with your engineer and buy him coffee and...

Cheers for the replies. I looked into getting it serviced etc but bringing back to 100% spec is going to cost a lot of money and at the end of the day it's still a very old machine. Regarding business card cutting, we just can't get the cutter set up any which way to do them as it just can't...

Hi. Does anyone have any experience of the above machine? I currently have an aging DC-615 that is starting to show its age and its annoying that it doesnt cut down to business card size. I am not a brand snob any means but I cant say I have heard of matrix other than prehaps laminators. Are...

It doesn't matter what you write. The customer will always assume its your fault because they didn't spot the error. We have even introduced deliberate errors into some customers artwork to see if they spot it and 9 times out of ten they don't. I will say that the vast majority of my...

This. All I want is a ball park, even if they said it ranges from x to xxxxx then at least I would know if I could even look at it.

I do this more than I would like to admit to. I never give them to the customer but depending on the customer we keep them on the shelf if they are evergreen. Things like church magazines just get skipped. For some reason I have the most problems when printing books and I really need to catch...