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I have had a Ricoh 7210, planning to upgrade to the 7500 when our lease is up. Much better all around than any other copier I’ve had. It would be a really hard sell to get me to consider Xerox or Fuji again.

We had a KM machine with this, and the wand is only effective at pushing dirt around. You have to take it apart to actually clean it. I don’t have the steps as it was a tech call for us. If you’re planning to run without a contract it’s probably best to disable the feature as it’ll drive you...

Most of our clients do the best they can, even the very large brands that in theory should have great design teams… If something is a time consuming fix / if it’s a new customer, we will request new files or quote the time to fix. But a lot of issues can be resolved quicker on our end than...

I don’t chase prices with customers, we do smaller increments of increases than this, often around material cost changes, and it is what it is. We have never tried being the cheapest, it’s a way to attract the worst customers and make no money doing it. I worked for someone who would just...

I bought a refurb imc3000 as a general office printer with a service contract direct from Ricoh very cheap. It works well for that but I think it’s pretty limited as far as production expectations go. I do appreciate having the scanner (since our 7210 does not have one and is expensive to add...

No, specifically referring to the commentary about Xerox color machines above me, though it could be applied to any competitive machine with that limitation. Uncoated only was definitely more acceptable on the older dedicated BW machines, but my point was about how prevalent coated stock usage...

I just can’t imagine what anyone was thinking engineering a printer like this and not expecting the operator to run coated stocks or you know all of the common stocks people buy. As long as I’ve been doing this, everywhere I’ve been it is probably a 95% mix coated to uncoated through the...

I have a Ricoh 7210 that was installed March 2022, currently has about 4 million total clicks. It has been a true workhorse, rarely need to see service, and comes with a bunch of common parts that are easy to swap out when you need to. If you’re used to Xerox you won’t believe how long drums...

It’s been a long time since I’ve had lamination issues (was on Xerox), but don’t do any perfect binding at the moment. I remember we used to have to allow the prints to outgas for 24-48 hours prior to laminating. I think the tests I would run would be to have some printed on a different...

I’ve only got the humble dbm 150t (and a 646) and it’s been dead reliable. I wouldn’t hesitate to buy another duplo machine if I was in the market.

For only 30k per month I don’t see why you’d need your current multiple machine setup. Do you intend to sell your current machines for something else? I only have a Ricoh 7210 (on a contract) and average 75k+ per month (13x19), rarely ever down for long, see the tech maybe every couple...

Side recommendation, but you used to be able to buy a convertible stock that after printing on you folded onto itself for a super thick sheet. Otherwise I think you have the right idea glueing two sheets together. If was approached to do this I’d probably just print it on vinyl on our wide...

I have a couple customers that employ AI at the design stage. They tend to look nightmarish, in all the cliche generative AI ways (extra digits, melting faces, impossible structures, etc). But if they sign off on it that’s their problem. When I have customers requesting our design services I...

Yeah we have a Challenge Champion that certainly looks like it’s from the 70s…aside from minor maintenance and having to send the controller off because the screen went bad last year…it’s been just fine. I haven’t been to many shops that are using brand new cutters, almost everyone has some...

For machines you don’t purchase direct from the manufacturer/servicing dealer - if they are willing to put a contract on it, it is subject to at minimum an inspection fee, plus parts + labor to get the machine up to spec…could vary thousands of dollars depending on the condition of the machine...

Only Ricoh knows for sure when they’ll EOL a machine, though I understand you want to use an independent tech it’ll come down to how long parts and toner is available. I have had a 7210 since 2022, which I believe came out in 2019. Our lease is up on 2027 and we will just replace it with...

I agree with all stated above, you’re looking at obsolete equipment…support will be limited and costly even if the machine is “cheap”. One detail from your post that I wanted to emphasize - 50-100k clicks annually is probably not worth the hassle, investment, commercial space / electrical...

I print out personal photos all the time on our Ricoh 7210. I wouldn’t sell it as a photo printer but stick it in a frame and it’s fine. I lighten the image and often turn on the flood clear as well.

Re: managing three (or however many) rows. I would normally cut the foot here (the bottom mark of the bottom row), then rotate the stack back 180 degrees into the cutter - then assuming your first cut was accurate, the calculation is simply the length of the piece + your gutter. Then rotate...

Are you asking for the software to just arbitrarily tell you what numbers to plug into the cutter? I’m afraid it’s not that simple in my experience. To be accurate you often need to use a ruler, set your gutters the same, etc and eventually if you make a lot of the same cuts you’ll “know” what...