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The solution is either don’t run mixed sizes or swap fusers when doing so. Or just tolerate it. Waiting for service to fix every time when you have fusers on the floor you could swap to is just silly. Let service bill you for it, I bet the problem will solve itself (management will then...

Now to be fair, every few years they do throw a fresh coat of paint on and add some bugs in to keep it interesting.

I don’t have a dedicated BW machine (I run all our BW and color on a 7210) but my first thought to troubleshoot would be if you have the decurler module installed and if you have tried different curl settings.

I would assume since you didn’t get all 100 back, either the addresses are invalid or an issue with the list. It seems likely that if the usps read them upside down they would have read them all upside down, not 80% of them. I would look up a handful of the addresses in the returns and...

I’ve always found it a fascinating business how accuzip has this application that looks the equivalent of a 90s Accord and somehow they manage to collect their $$$$ every year for this buggy POS. But I don’t really know what the alternative is either.

There are companies that do this. In my experience I had reached out to a couple of them about a KM machine we had that was going off lease, and they offered much less than what we could buy it out for. It’s likely our lease was negotiated poorly but that was out of my control. Copiers just...

I have a 646 with the rotary module added. It works well, though I do prefer to use the crease module to the rotary module when possible. I feel like for a greeting card I might prefer to use the slit score wheel instead so it lays flat,

I am going to guess that they are not providing technical support on a 20+ year old controller, especially to the end user. Their phone number on their website suggests it’s for sales only, otherwise can request someone onsite…which I wouldn’t be surprised if is contracted out to the local guys...

Your imposition software doesn’t matter, I have used three different tools to impose in my time here. You basically need to tell the duplo: size of sheet, size of final piece, your lead edge and side edge distance, and your gutter and slit distance. If you use a reg mark you’ll have to set...

Anyone have this happen to their screen on their cutter? This has been progressively getting worse over the past 3 months or so I guess - started as a couple distinct deletion lines, now about a dozen. The only thing I’ve thought to try is power off / disconnect and reconnect, which I did...

What issues are you having? I have a duplo 646. My settings will vary because I have custom gutters and such setup in my imposition…but every program I make I need a ruler and the wizard, fine tune as needed.

Seems like if the engineer says it’s the cartridges, and they were bought from duplo, that you should contact duplo. I have a dbm150 and haven’t had a bad stitch yet in dozens of cartridges.

My normal paper vendors carry it.

I’m going to guess that 3rd party toner is your issue.

I’ll be honest, can’t say for certain the last time I saw a publisher file in the wild. I imagine for us, those kind of clients already shifted to Canva or PowerPoint.

I don’t use this feature so I can’t promise it works like you ask. But on my end: Select job - compose. Right click page - create subset. This unlocks the set definition option in the settings window.

Whether you get a 7200 or 5310 is more of a volume question. What are you going to run on that every month? We run all of our in house print on a 7210, had it a little over 2 years. Over 2 million (mostly 13x19) impressions, runs great, does everything we need with very little downtime...

Air fed drawers are essential, wouldn’t buy a printer with out them. I run envelopes on my 7210 all the time. Flaps open, produces the best results for me. You will need to test your foiled / embossed media through the machine before making a decision.

I have a Ricoh 7210x. Love it but a couple counterpoints as you’re optioning equipment out. I think the 5th color is mostly a waste unless you already have the work for it. We have it and rarely use it. I do not like inline booklet makers, with this purchase we instead got an offline unit...

This used to happen to our former Konica like clockwork. I found out the tech had DROPPED the fuser unit before I was here. Then I fought with the service manager for another year to get the entire fuser unit replaced instead of playing games. Big reason why I’m not a KM customer anymore.