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I had no idea X-rite had a history of customer dissatisfaction. Good to know because we are needing a new system on another press so won't be looking at X-rite. I do like the guys at Techkon.

Thanks for the link Cornishpastrythighs. I will consider these guy for repairs. Unfortunately it's not the X-Rite system that's F'd. It's the press feedback program that is non operational now. I went ahead and grabbed a new PC and loaded the Intellitrax program on that so I can at least scan...

Haha. They can't brick it anymore than it already is! You know it's not that they broke it. I understand that accidents happens. Heck the tech that dialed in a was a great guy! It's that they don't stand behind their work. So that's like me replacing a bad starter on your car and then the...

I just want to share a story with you all because if blows my mind that a company in this industry doesn't care to lose a customer... 2 months ago after receiving the scanner head back from X-rite after re-certification I asked their support team to dial into the machine to check some...

Re: Recommendations for Prepress Workflow for Medium Sized Printing Company Rampage and Prinergy ended up being the same price for us. Even with all the bells and whistles.

Anyone using Fuji's taffeta?

Re: Taffeta users. good???... bad??? gotcha. I knew it was different. Was curious if anyone was using Fuji taffeta screening. We like Kodak Staccato and are considering a Rampage workflow that would make us switch to taffeta screening.

Anyone using the Fuji Taffeta FM screening? Do you like it? We use Kodak's version and like it. Wondering if it's different.

Can anyone suggest a good book or white paper about color management with FM screening? I saw an older thread that referenced a color management book, but I was wondering if there is one out there specifically written for staccato.

Re: Brisque Impose Marks Why would you not want your curve applied to the color bars? How can you check TVI and gray balance (if you are using gray balance) if your color bars aren't output the same way your pages are?

Re: Future of the 43 Wide Proofer?? Hey Debbie- The last tech we had in said you could put whatever you want in the waste bin. Just stuff some cheese cloth in there. He said it can work without anything in there but it's better to have something so the waste ink doesn't slosh out when you...