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    Prinergy Qualstar tape backup failure

    Prinergy tape backup and archive & retrieve to the Qualstar tape library has been failing regularly for several weeks across multiple Sony tapes. Has anyone experienced this problem and what was the solution? These are backup tapes for our jobs. The manufacturer has been contacted. Any helpful...
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    Epson proofer down Prinergy RIP

    Prinergy Error in raster color management an internal error occurred.The only thing it will reprint is epson test prints. Any helpful suggestions would be appreciated.
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    Trendsetter Problem

    Hello everyone, We currently have an ongoing problem with our Trendsetter. The entire image on the plate is shifted up to an 1/8” from the guide edge, basically crooked on the plate. This doesn’t happen on every plate but consistently happens daily at a cost of make ready time and remade...

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