Search results

Not sure if this is a Harlequin issue or an imagesetter issue. We have a Harlequin RIP going to a Katana imagesetter. Recently, after every page we process, the imagesetter spits out an unexposed piece of film (about 15 inches). So, a standard CMYK job yields eight pieces of film instead of...

UPDATE Just wanted to update everyone and thank all for the help. We eventually started from scratch and redid the profile. Everything works fine now. Thanks

Thanks for the suggestions. I tried sending a blank page and same thing happens. I already checked the curves in calibration and the zero box does indeed say "0". I have a call in to tech support. They're supposed to call me back later today. Let's see what happens.

Hi Everyone. We just Installed the Navigator RIP 11 to an imagesetter and even blank pages show up with a 1 or 2% dot. Here's what's happening: We setup several hot/spool folders to drop our files into. The files appear in the RIP queue on hold (we have output disabled). We highlight the file...

Does anybody else have this model and have an ink leaking problem? We picked up two of these models in 2014 and have been very pleased with the quality of the prints. However, after the one-year warranty was over they both began to leak ink. One started leaking white ink from the ink bay near...

Hi All. We often design and print "clear" labels for bottles, jars, tubes, etc. We print on a sheet-fed press on 2-mil adhesive polyethylene material. When we place the labels on the bottles we still see a light haze on the clear areas no matter how hard we burnish them down. An off-the-shelf...

Thank you for your reply, Jackie. I don't know what version they're using but I suspected we weren't the only people with this problem and an update fix would come by soon. I'll let them know to update to version 4 if they haven't already. Thanks again.

We are having the same issues as a poster on the Adobe section. However, his solutions don't work for us. We are a graphic design studio that receives Illustrator files from many other studios. Many times these studios use spot colors in their drop-shadows and transparencies. When we make...