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On the B&W side, our need is two fold: (1) we are out of capacity with our current machines (so we have a need from a pure volume standpoint and we would like a machine to have an AMV high end of at least 1MM ppm) and (2) as I have posted on another thread we have a major client asking us to do...

Thanks for your input Cagey. Based on our volume (between 30,000 and 60,000 per month standard letter), the Canon rep told me that if we purchased the C6000 that we would need to be on a routine "weekly" service call for the machine. Based on our volume, the Xerox rep told me that if we...

We are also trying to get off the fence between the Canon C6000 and the Xerox 5000. From a pricing perspective, the Xerox is a little less expensive with than the Canon without any accessories. If you add accessories, the Canon becomes less expensive than the Xerox. For me, the biggest issue...

We are trying to get off the fence between the new Canon 1110 and the Xerox Nuvera 100 production unit. From a price standpoint, the Canon is a little less expesnive that the Nuvera. For me, the main advantage of the Canon is that it employs an image transfer belt for thicker medias. It can...

We met with Canon today (by Canon I mean the local sales rep and the Canon regional / territory manager) regarding the Canon C6000. I asked about how often I should expect service calls. I mentioned the Xerox 700 documentation stated that it would need a service call approximately every 5...

We are considering the Xerox Nuvera. However, in the Nuvera's Customer Expectation Document it has a lot of warnings and conditions pertaining to autoduplexing heavy pound preprinted coated offset on this machine. Not to say it won't do, it just seems to have quite a few suggestions and...

We have a client who is asking us to run black and white variable data on pre-printed offset covers. The covers are heavy poundage - 80 lb glossy cover and above. In addition, we will need to autoduplex and these runs are 20,000 per month. Our current equipment will not handle this type of...

We are in the market for a new color digital machine. We are looking at the Xerox 700, KM C6501 and the Canon C6000. For users of these products out there, what is your estimated service call rate in pages? For Xerox users, does it follow the information below? For KM and Canon user, how are...