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Hi, does anyone have a back-up for the servers so you can continue working should one fail, we thought that maybe both sets of software could reside on both machines and should one machine fail we could move the licence over to the other, Esko have suggested that the best route is to purchase a...

Hi, we have recently upgraded to suite 10 but have noticed Fast Impose is very slow to open to the point it affects production, is anyone else experiencing the same issues ?

Hi, we have historical data that requires extracting occasionaly using Preps 3.5, we are a little vulnerable as we no longer have the discs and newer versions have proved not to be backward compatible, I have been in touch with Kodak and they can't help, does anyone have old discs lying around...

Had an odd one today, carried out a series of corrections for customers using Packedge. Sent PDF back to customer for approval and they asked what I had done as I had left out a whole paragraph of text. When I viewed the PDF on my windows 7 machine with Acrobat standard 9 sure enough the...

Hi, I receive a lot of multipage PDF files that have trim marks on, often the pages then have to be reduced in size which means the trim marks fall within the live area, has anyone found a way of applying a global change in Packedge to remove these without having to go into every page to do so?

Hi, we have been using the plates for some time and meticulously follow a processor cleaning schedule, nothing has changed in the workflow or the way the plates are handled but the number of instances across all press' for pulling up due to clean scuff / scratches has almost doubled over the...

Hi, has anyone worked out what the ideal settings are for creating a PDF to run through Backstage that will produce consistent results, it would be good to be able to forward a document to our customers that reflects these. We are at a stage now where Backstage gives a green tick but corrupts...

Hi, I work in the Book industry where 99% of our work is mono text, what would be really useful is if we could preflight for halftones, does anyone know if this is possible, we have Pitstop Server 4.0 but can no find any options that cover this. Ideas anyone?

Hi, before I devote too much time trying to get this up and running, does anyone use this and if so what sort of level of automation should I expect?