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Can someone please help. Come in this morning to a warning on our Mako System 4 imager 'voltage is to low' but cannot find any answers in the guide Thanks

I have a 4 colour process pdf which has a image on it and a drop shadow behind it. The shadow isn't coming out on the plates due to low % on the CMYK. Can I increase the strength of this shadow?

Thanks but I do not have this programme any other ways?

Hi I have a vector eps file that has a graduated tint in it. It is currently set up 4 colour process is there a straight forward way to make it 2 spot colours with out effecting the tinted gradient Thanks

This seems to be working, thanks ...and thanks to everyone with there suggestions!!!

Thanks Rich Apollo, however hating to sound like a broken record but I tried that and again doesn't make a difference. There are 3 of us in this department and we are now all pulling out hair out!!!!!

Thanks for the suggestion but alas still not working. Also tried a few other setting in the distiller area to no avail......

Yes I need to re save any pdf that comes in as need to flip any reverse print in able to perfect on the presses. As far as we are aware we are all connected to the same hotfolder. If I drag a pdf I have done to another mac the problem remains until I re save it using that macs acrobat program

It is interpreting the Acrobat 9 pdf isn't it? Then converting the spot to process when we do not want it too. Acrobat 7 & 8 PDF's work fine. Is it the Acrobat program or the Rip that cannot deal with the new Acrobat 9 files?

The rip we are using is 'OpenRip Symphony 2 with APPE' We only have the one hot folder which then contains settings for the different size envelope presses. As I said up post the older macs with the earlier versions are working fine and if I transfer a pdf to one of those machines and re save...

Hi Bob, Thanks for the info though I feel I haven't explained the issue correctly. The pdf's are what we have been supplied by our clients and look fine on screen and correctly split into the desired spot colours. We then drop them into 'Hot Folders' to the CTP rip which then converts the...

I have installed a new mac with Acrobat Pro 9 and Pitstop 9. When sending to our rip to produce printing plates if there is a spot colour it converts it to 4 colour process. All works fine if we send an eps file or postscript file it is just pdf's. I have looked at all the prefrences but...