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Hi, thanks for your reply. I will send you a private message regarding the samples. I would like to do some tests in Xerox within a few weeks time.

sorry, but I don't quite understand your post. In my area EVERY ad agency expects a discount, just because they're an ad agency. They're surprised every time we tell them that the discount we give depends on the volume of work they send in. I was just curious how these things are in other areas...

So you're saying that they did indeed make changes to the machine? Improvements that fixed all the problems in the first year or two of production? Can you give a date when these improvements were made? I'm finding this a bit hard to believe :)

Discount based on specific volumes of work is reasonable. The thing is that most agencies/freelance designers etc. in the area expect a discount solely based on the fact that they're an ad agency. It looks like I'm going to have to change this policy and see how it works out.

has Xerox sorted out this issue for you LodAssoc? I have an offer from them on the 8002 and I'm thinking about changing one of my units. It's more or less the same case. 5000AP to 8002. From what I've been reading, it seems to have quite a bad opinion on this board. The Xerox reps are trying to...

Hi all :) I've been reading this forum for quite some time and finally decided to take part in a discussion :) My company specializes mainly in digital printing and some of our clients are ad agencies and offset printers in our area. I'm interested in knowing, do the other printers on this...