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Mike, The Fiery support many different formats for VDP. FreeForm Create is also available as a free download and is the most efficiant file format available. Here are some links to more info. https://communities.efi.com/s/article/What-VDP-languages-does-Fiery-Server-support?language=en_US...

So you purchased a Used RIP and are expecting RTI to provide free support for a product they did not sell you. Would you provide free re-prints to a customer who did not purchase the original print job from you? What do you bill your press out per hour? Compare that to the cost RTI will...

Are you using an i1P or the EFi version (called the ES1000). The ES1000 has a UV Cut Filter on it (Flip it over, it will say UV-Cut on the lens), I have seen this cause issues as you are describing above.

I believe that the Creo Servers will support this, the only distributor still selling them is Konica Minolta from what I understand. http://graphics.kodak.com/US/en/Product/printing_workflow/Print_On_Demand/POD_Option_Packs/Trans_Pack/default.htm

Not trying to be a commercial on the forum, but the Xitron website has more information and an ROI tool that can be used to determine the payback. In most cases, the system can be paid for in less than a year with the reductions in makeready and waste reduction.

For this Keysetter Connect with Closed Loop would be needed. KeySetter Connect with Closed Loop takes the press operator one step further than ink key presetting by integrating a scanning spectrophotometer capable of reading (scanning) the entire press sheet color bar and feeding this data back...

KeySetter examines the file and generates the initial ink key settings and then produces a proprietary file format to be read by a specific press. Job data may be sent from the prepress workflow to KeySetter either as a TIFF, CIP3/CIP4 or if necessary, KeySetter may be equipped with its own low...

Check out Keysetter from Xitron (I work there) : KeySetter Connect Press Console Ink Key Presetting