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    Mach 5 Margin Problem

    I figured that it was something simple. I actually made the adjustment to that guide a couple hours and so my envelopes are printing pretty well now with the exception of some random ink smudges on the lower portion of the envelope, I'm assuming from rubbing up against the print head on the way...
  2. A

    How important is a service contract?

    $9,000 per month! Total cost was just over $15,000 based on our volume and I figure toner costs will run about $6,000 per month. I realize there are other things involved above and beyond consumables but not $9000 a month worth. And they acted like we were dumb for not seeing the value in that.
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    Mach 5 Margin Problem

    We just purchased a demo Mach 5 from a local Neopost dealer that I've been working on getting setup for some envelope printing. Everything seems to be working great with the exception of about a 1/2" margin down the left side of the paper (if holding an 8.5 x 11 upright). I've been through the...
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    How important is a service contract?

    We are being forced to go without a service contract on a couple of used Ricohs we just ordered.We are going to be doing some in-house marketing and Ricoh's service contract they offered would have cost us $9,000 on top of toner costs each month. Even though we got the per click cost down to...

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