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Update* After Escalating the issue, and bringing in some other more experienced techs, the issue has been resolved. Turns out there was an upgraded version of the developer unit. My tech ordered one up and switched them out, and presto. My tech pointed out that the newer unit had grey plastic...

The problem you are having is a hardware issue. Most digital printers have a skew allotment, and shift as well. I've found that after proofing off a copy, I could image shift and re-send with most of my jobs that are alignment sensitive. You could check that the paper tray isn't allowing the...

Make sure that you get straight collated tabs. I usually load them in tray 4 myself, using the green tab guard that comes with your machine. you load them up tab edge facing away from the engine. These are the basics, and there are other settings depending on what front end you are using if any.

Our company has been running efi micropress over the last decade, and had to upgrade recently. On the advice of Ricoh, the owner decided to go with Total Flow. I've tried feeling my way around the program, and am not all that impressed with it. I haven't had any experience with job master, so I...

I've seen some of those issues crop up, but these tabs run perfect on the 1357ex here. They were running fine on the 1107 before it left as well.

Newbie here looking for some advice/help. I've been running printers for some time. My company finally upgraded our 1107 to a 8110. I've hit a snag with this machine that I haven't seen before and I was wondering if there was anyone in the community here who might be able to help. I'm trying to...