On our RTS (2012 R2) server we're still running Acrobat XI. We use Equitrac with a billing prompt, but the pop-up makes acrobat minimise or fall behind other open applications.
Equitrac can't replicate the issue, and Acrobat XI is EoL. But apparently this is a common problem with acrobat on windows RTS environments.
Just wondering if anyone on here has encountered anything similar or has any suggestions.. we will eventually upgrade acrobat but I'd rather it not be seen as a forced upgrade due to Equitrac for reasons of office politics and resistance to change
Equitrac can't replicate the issue, and Acrobat XI is EoL. But apparently this is a common problem with acrobat on windows RTS environments.
Just wondering if anyone on here has encountered anything similar or has any suggestions.. we will eventually upgrade acrobat but I'd rather it not be seen as a forced upgrade due to Equitrac for reasons of office politics and resistance to change