FlightDeck
Active member
Hello all,
I have a brand new hp z3100 here that is producing prints with occasional debris on them. The debris appears to be small rectangular pieces of paper, ranging from 1x1 mm to 2x3 mm. The debris appears to be landing on the paper before reaching the printhead, as the ink is on top of the debris. When I rub/scratch the debris off the print, there is just bare paper beneath. Some debris pieces are more stubborn and don't come off at all with light rubbing.
The issue appeared pretty much right out of the box on its first roll of paper. I have since switched to another roll, but the issue persists. I encounter one of these debris pieces on average once per 2 feet of paper drawn from the roll.
I looked under the cover and found one loose piece of this debris laying inside. I don't know its source, and wonder if its from the printer's orginal packing materials.
Has anyone ever encountered something similar on this printer, other hp z-series printers (z2100, z3200, z6100...), or on any inkjet printer for that matter?
Thanks and regards,
KDJ
I have a brand new hp z3100 here that is producing prints with occasional debris on them. The debris appears to be small rectangular pieces of paper, ranging from 1x1 mm to 2x3 mm. The debris appears to be landing on the paper before reaching the printhead, as the ink is on top of the debris. When I rub/scratch the debris off the print, there is just bare paper beneath. Some debris pieces are more stubborn and don't come off at all with light rubbing.
The issue appeared pretty much right out of the box on its first roll of paper. I have since switched to another roll, but the issue persists. I encounter one of these debris pieces on average once per 2 feet of paper drawn from the roll.
I looked under the cover and found one loose piece of this debris laying inside. I don't know its source, and wonder if its from the printer's orginal packing materials.
Has anyone ever encountered something similar on this printer, other hp z-series printers (z2100, z3200, z6100...), or on any inkjet printer for that matter?
Thanks and regards,
KDJ