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Guest
Guest
The successful candidate will be responsible for research, customer business requirement gathering, functional specification preparation, communication to the development team, validation, documentation, and customer training of the solution. The ideal candidate will be able to interpret user requirements related to digital and large/grand format printing into specification that fit within the overall functionality of the product, that incorporate technical concepts, and that are communicated in a manner accessible to a variety of audiences; end-user, business and technical. This position reports to the Product Manager.
Key Responsibilities
• Business requirement gathering with focus on digital and large/grand format printing and preparation of the functional specifications
• Conforming with the policies and procedures for customer communication and the specification process
• Using available tools and techniques to validate the functionality, stability, usability, and performance of the Avanti Slingshot system
• Supporting the Sales Team by providing system demonstrations as required
• Presentation delivery of features at user conferences, through webinars, and in video documentation
• Training additional SMEs as required for the setup and usage of features
• Support, implementation and training of Early Adopter customers on new products
• Interact with various teams; Product Management, Development, Support, Sales and Implementation
• Complete special projects as assigned by management
Experience / Education
• Associates or Bachelor degree
• 3+ years experience with Windows, SQL
• 3+ years experience in the Software Industry and with ERP Solutions
• 3+ years experience in the Printing Industry (with special focus on large/grand format)
Required Skills
• Proficient with Microsoft Word, Excel, PowerPoint and Acrobat
• Familiarity with Windows 7 and 10
• Familiarity with Office 2013 and 2016
• Familiarity with network and client/server technologies an asset
• Excellent writing, editing and interpersonal skills
• Able to grasp new concepts; understand systems processes and new technologies
• Able to work independently or in collaboration with others
• Exceptional organizational skills
• Ability to manage time effectively and work on multiple projects and priorities with limited supervision
• Intuitive self-motivated with excellent problem solving ability
More Information...
Key Responsibilities
• Business requirement gathering with focus on digital and large/grand format printing and preparation of the functional specifications
• Conforming with the policies and procedures for customer communication and the specification process
• Using available tools and techniques to validate the functionality, stability, usability, and performance of the Avanti Slingshot system
• Supporting the Sales Team by providing system demonstrations as required
• Presentation delivery of features at user conferences, through webinars, and in video documentation
• Training additional SMEs as required for the setup and usage of features
• Support, implementation and training of Early Adopter customers on new products
• Interact with various teams; Product Management, Development, Support, Sales and Implementation
• Complete special projects as assigned by management
Experience / Education
• Associates or Bachelor degree
• 3+ years experience with Windows, SQL
• 3+ years experience in the Software Industry and with ERP Solutions
• 3+ years experience in the Printing Industry (with special focus on large/grand format)
Required Skills
• Proficient with Microsoft Word, Excel, PowerPoint and Acrobat
• Familiarity with Windows 7 and 10
• Familiarity with Office 2013 and 2016
• Familiarity with network and client/server technologies an asset
• Excellent writing, editing and interpersonal skills
• Able to grasp new concepts; understand systems processes and new technologies
• Able to work independently or in collaboration with others
• Exceptional organizational skills
• Ability to manage time effectively and work on multiple projects and priorities with limited supervision
• Intuitive self-motivated with excellent problem solving ability
More Information...
