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Quark 8 missing images when exporting

oxburger

Well-known member
Exported a .pdf with a .tif that had been colored a spot color and the background was a vignette of the spot to white. The images didn't show up. Normally I would have converted to a monotone .eps, but since the background was a vignette and the image wasn't placed at 100%, I didn't want to monkey with it. I tried the following to try to get it to work:

1. printed to our apogee pdf generator hot folder
2. printed again with "opi active" turned on
3. flattened the layers
4. checked to make sure that "suppress printout" wasn't turned on
5. checked to make sure that "high resolution tif" was checked
6. printed and selected "postscript level 2" instead of "postscript level 3" in the advanced tab

This last one finally worked. Just and FYI for those who may have this in the future.
 
Thanks for the R&D and your solution, Oxburger! I'm going to print this out and keep it in my job notes for reference.

The only other thing I may have tried was resaving the images in their native programs and relinking them. Sometimes, it seems all you need is to refresh the file and that seems to work.

I find it interesting that you stepped back to a previous generation PDF file setting; I've noticed that other output options become available in some InDesign files when choosing older gens. What's with that?:confused:
 
Update. O.K. so that didn't end up working so well. The images converted from spot to process. So, as much as I didn't want to, I ended up converted them to monotone eps files, gradients and all.....

sigh.

I wouldn't mind it one bit if Quark just faded into the sunset.........
 
I tried replicating the problem you described and found that if I saved a ps file and then distilled it, it retained the spot ink. I did resave the image I placed as a photoshop tiff, and colorized it with the spot ink, then made sure to select "CMYK and Spot" inks in the print dialog.

If you find the time, try this and see if it works. I noticed there are a number of settings in the export/print dialog boxes that become grayed out if you choose a given output method, but the method I described seemed to work.

I created a new Quark 8 file, drew a rectangle and filled it with a gradient of 144C and white, then placed a photoshop eps file in it. Obviously, I had to open the eps, remove the color and resave it as a grayscale tiff, which I then colorized with the spot in Quark. Then I printed a ps file and distilled it in Acrobat Distiller. The PDF file showed the spot color. I realize you didn't want to mess with the files, but I don't see an alternative. Unfortunately.
 

Attachments

  • spot gradient test_Layout 1.pdf
    384.7 KB · Views: 228
Here's the rub though. The colorized .tif worked on some of the pages and disappeared on some. If it had printed none of them, I could at least have a starting point on what to do to fix what may have caused it. Weird stuff. Give me InDesign or give me death!
 
Hi Oxburger,

Would you be willing to email me the Quark document along with all support as a zip file at:

jmorgan at hopkinsprinting dot com

I would like to see if I can make it work.

Thanks,
Jon Morgan
Hopkins Printing
 
Wow, Jon! That operation of yours is pretty sweet. Just checked out your company's website. Very cool. Just wanted to say that. And it's cool of you to help!
 
Jon is a good egg. (He was a student right around the time I was at CSCC and was a very helpful in the Mac lab as an assistant). I would mail them to you, but after compression, you're looking at over 150 MB. Besides. I know management and they'd probably freak out if they found out I was sending files to the competition. (They're so old school, it worries me sometimes) LOL

Thanks for the offer Jon.

Kevin
 
Oh, hi Kevin! I didn't realize that was you!

Good egg?? I always thought I was a little cracked ;-)

Based on your original post, I tried recreating the scenario you described and so far, I've not been able to reproduce the problem - PDF files are coming out correctly. I am probably missing a step or two though...

Best,
Jon :)
 
had a similar file with same symptoms a while back, nothing composite worked here at all, in the end I printed separated postscript and left it to the RIP to recombine to composite PDF.
 

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