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  • Trap Issue

    Can anyone tell me why the green circle and rectangle won't trap?
    I've spent alot of time on this.
    Trueflow 3.12_patch 266
    PDF made from Indd. CS3
    thanks
    rande

    I don't seem to beable to do an attachment.
    All it is, is a pms 201 box in the back - a green rectangle on the next layer then a green circle with a shadow.
    The rip is seeing a box around the shadow and not trapping it.

  • #2
    Re: Trap Issue

    Hello Rande,

    You can email this file to me at sdawson@screenusa.com. I will need to see this file.

    Also, want to make sure that you know that you can call the main Screen Support Line for help.

    Regards,
    Sean
    Screen Technical Support
    Sean Dawson - Large Format & Workflow Product Manager
    ScreenUSA - 800-372-7737 x2817

    Comment


    • #3
      Re: Trap Issue

      Hello Rande,

      What you are experiencing is due to Transparency and Flattening of it. Trueflow can take the file as Native Transparency however, Trueflow has to flatten the file before it traps and this is causing you the problem.

      The new version of Trueflow (called Trueflow SE) addresses this by utilizing the APPE (Adobe PDF Print Engine). This allows us to not be constrained by flattened Transparency when Trapping.

      So you have two options on the version of Trueflow that you are on now. Use TrapEditor to tweak this file into being correct or you can trap in Indesign directly.

      Best Regards,
      Sean
      Sean Dawson - Large Format & Workflow Product Manager
      ScreenUSA - 800-372-7737 x2817

      Comment


      • #4
        Re: Trap Issue

        Hi Sean
        We have the same issues. I have been working with George F. on it back and forth.
        We are interested in finding out how much it will be to upgrade from TF 3.12 266

        Not sure who our rep is. I just deal with problems, not buying.
        But if they can call us it would be great.

        April Pinkerton
        Image Concepts
        Valley View OH
        216-524-9000

        Comment


        • #5
          Re: Trap Issue

          Please send me the file to arthurmichele@hotmail.com

          and when i am not busy i will look at this problem

          and get back to you

          Comment


          • #6
            Re: Trap Issue

            Hello April,

            I am sorry that I did not notice your post. Your local sales Rep is Jim McNally. You can reach him @ jmcnally@screenusa.com.

            Regards,
            Sean
            Sean Dawson - Large Format & Workflow Product Manager
            ScreenUSA - 800-372-7737 x2817

            Comment

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