Prinergy 9 / Final Output Count doesn't work

[bumblebee]

Anyone is having the same problem?

 

[Magnus59]

Anyone is having the same problem?

Could you be more specific? We haven't seen any issues with this in Prinergy 9 or 10

 

[johnny_jay]

Refresh doesn't help?

 

[bumblebee]

refresh, restart the app, restart the server. we tried everything.

 

[johnny_jay]

Sorry so late.

Can you have IT confirm your network connection is not dropping off.

 

[bumblebee]

machine's working fine.