Recent content by keith1

Not here. At least I never worked for a shop that didn't charge for film, film assembly (stripping) & plates. That didn't stop some from using an excuse similar to what you state (or whatever else they could make up) to keep the film. Some claimed a legal right. Bullshit as far as I was...

These would be the same characters that keep their garbage & recycling bin out back under lock & key because of some paranoia that competitors were rummaging through in the middle of the night for the purpose of stealing customers. I knew of a large shop that would cover up machinery if another...

Most customers don't count unless it's quite a small amount. Personally, I ensured customers had a few overs. Subcontracting, I was billed for overs once. There had been no previous indication this would happen. I complained, pointing out my years of experience within the business (don't try...

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I was bumped to Production Manager at a couple of different work places. I was given an increase in pay, but exactly as Gords' cartoon states, no overtime pay. However it did give me freedom to move about the shop, get out to see suppliers etc. and generally free reign to do a lot of what I...

Sometimes the case to be sure. But if one has something to say it should be directed to those responsible, especially when that input has been requested. Whether suggestions are followed through with or not is not the point and ultimately not your problem. The point is to put your position out...

I generally found that those who grumbled & whined the loudest among their fellow staff members typically were dead silent during staff meetings with owners/management. I'll spare you what I think of people like that.

Will you match this price for a 'matte' laminate order? Sorry, can't to that. We don't use matte laminate. We use 'dull' laminate.

Competition? Or collusion?

This doesn't address the proof approval notice but I thought I'd throw it in. Part of the reason I said screw it & retired, along with being fed up with chasing people for money, was people looking at proofs on a 5 inch telephone screen and then having the gall to tell me something is missing or...

With a hint of kerosene.

I've never known a customer to require an excuse in order to blame the printer. Customers tend to confuse printers with ad agencies. The difference of course being that printers accept their limitations, or simply have little desire to make up a bunch of fancy drivel to fill a printed piece. Ad...

When customers came to me for a bulk mail piece - often a post card of sorts - they'd ask me what to put on it - how to word it. I'm like; WTF! It's your business, not mine, how the F am I supposed to know? I might have expressed that to them a bit differently. But I would nearly always advise...

Not entirely true. When corporations have been awarded a monopoly, or perhaps just 2-3 companies control a market, they can charge what they please with little, or only pretend (to pacify the minions), oversight. As it stands now the system isn't working. The result is an unjust society - one...

bad. ☺️