Recent content by MIE

I placed a service call today for a very similar if not the same issue. There always seems to be image problems. Banding, streaks, uneven toner. Quiet honestly, after getting the 3100 I will not be getting another Xerox machine. So many odd problems. So many jobs have had to be reprinted for...

I totally understand. Have you considered a small offset. They are easy to operate and take very little training for the sort of work you are talking about. I dont envy your situation. The problem with digital finishing equipment is that in most instances, they are light weight construction and...

Wow, okay you have a lot to deal with. Rather than looking at multiple levels of equipment for different purposes, perhaps you should do a breakdown of your existing work and the percentages of demand in relation to the equipment. Rather than buying equipment to cover all of the possible types...

No comment on the technical support. Im in the Central Coast/ Hunter region and my service is supplied by a dealership. With what records I have, I have had over 75 service calls in 11 months ( approx 1 service call every 23,000 impressions) and two of those months, COVID happened and I had...

You name it. Uneven colour, 052-320 and similar/related codes once a week at least. Wandering print/poor alignment. At the moment I have black blobs on the black drum which just appear and the drum needs to be changed to get rid of it. I have the tech turning up and "fixing the problem" only to...

Given the amount of image problems Im having with my 3100, I dont think I will be in a hurry to buy another Xerox device. Its disgusting that a 12 month old machine has image quality like mine

Thanks for the reply The 2nd bias is adjusted if needed. Overall the other colours are good and dont usually have a problem. We have tried every possible level in regards to humidity over the past 3 years. No impact on the problem. I have had a tech spec here yesterday and for the first time...

Unfortunately some tech always go with some form of owner related issue as an excuse. Ive been operating Xerox machines for over 30 years and I have never seen this. If it were every colour and the temp and RH were from one end of the scale to another, I might be seeing some changes in colour...

Thank you Milo... I will pass this on. I have had dev tanks etc changed to fix the problem, however, i believe it is something other than environmental. The problem has been with the machine for 3 years and i am unable to ever print a job twice with any degree of colour accuracy / matching if...

Im looking for a bit of technical assistance here. Since acquiring my refurbished Xerox 800, I have had problems with the yellow toner coverage. Within 20,000 impression the yellow toner goes out dramatically. I have had technicians say it environmental, so I have adjusted room temperatures to...

I have had a versant 80 for 3 years and I cant say that low volume has effected it. When I first started out my usage was low and it was fine. I did have a problem with the duplex unit however that was sorted and it had nothing to do with low usage

its on both sides and even when the second side of the book is blank

Thanks for your replies. here is a photo

I have a very weird problem occurring when I run a 330mm by 487mm sheet on my xerox machines. On the versant Im getting what looks to be a piece of registration code in the same place on every sheet. A similar mark occurs when I run the same large sheet size on the 800, however, its only on the...

Im asking for feedback regarding experience with Neopost Service, particularly in NSW.