Recent content by rjneeley

OK, I was given something to try that's better than a work-around. If you click off "save preview" in your workflow under the Save ArtPro file tab, it will save it directly into the jobs folder as before. Tested it twice on 2 totally different files and it worked both times. Hopefully it's...

Is there any other fix besides save to desktop and copy to folder? I'm just wondering if anyone else has a work-around. I talked to Esko and they're claiming that it's not fixed, they may not make a patch for it, and they may not support Nexus Edit at all for anything Lion and beyond. Not...

Any resolution to that problem yet? I just got a new iMac and installed all my nexus software and am having the same issues. Can save to my desktop but it won't save to job folder and won't find the associated tiffs. I can work around it but it's a hassle.

It is only Insight files that won't open. Nexus Edit files open just fine. No, I haven't tried sending them the workflow -- I've asked them several questions and all that, but maybe I'll just send the whole thing to them, see what they say. Thanks!

OK, it's been awhile, but here's some more info. I finally had my rip totally overhauled. Windows Server 2003 has been installed, and it's been updated from 2GB of ram to 4GB. Seems to be running fabulously well. However, the problems that I had before are still problems now. When I trap a...

I recently installed Nexus 9 -- on the rip, the manager, and nexus edit. I am having tons of problems with nexus manager though. I get an "out of memory" error on every job I rip into Nexus Edit and then release to the trapper. I get that same out of memory error on many other jobs. I have...

Need some help here. I just had a customer tell me that some plates they received had "lines" running through them in certain areas. I opened my Nexus Edit file and examined it -- the lines do not appear there. I then opened my final tiffs, which are used to make digital plates, and when I...