Just an FYI, yours might have been the calibration, but in case you or anyone else comes into the same problem where the knife blade binds up at the down position, you'll need the rebuild kit. Parts were about $1200 and probably the same for labor. Just had it all replaced and runs fine now.
Got it. I tried, got a bunch of errors. I actually think mine is hardware related. My knife gets goes down too low and gets stuck. PFS ordered a whole ton of parts and we are just doing a refresh. I have about 440k sheets on the counter.
Did you ever fix this?
Same thing happened to me and tech said the cam and bunch of small other parts wear out and it needs a “rebuild” kit.
I have about 440k sheets on the counter.
Has anyone came across this issue?
I use dropbox. They have the 30day delete feature which is nice. I have it loaded offline to each computer so whoever saves a file, it uploads and updates everyone elses computer. Only drawback is storage space on the drives...but you can buy a cheaper larger non ssd drive for just dropbox.