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  1. abc

    Can't reverse page order in an action?

    You need to use a 'Split Action List' to paste backwards, this is something relatively new. PitStop 2019 if I remember correctly. To explain, Action Lists are linear, so they move forwards through the document doing whatever checks and fixes you request. So you can cut and paste forwards, but...
  2. abc

    Groups out of order when Import > Import Group

    Had this on another forum, you can rearrange them here.
  3. abc

    has anyone used Enfocus online proofing.

    hmm we need to talk, will drop you a PM.
  4. abc

    Moving the first page image to match end paper and cover page of a book

    If I understand you correctly you are talking about the spine here and the hinge for perfect bound work. You are moving content from the facing page across the spine for alignment and basically bleed? I think in other applications you don't have to worry about this so much (thinking back to...
  5. abc

    Any word on that Pitstop Pro (Catalina) installer?

    In beta at the moment, should be available in a few weeks. If you want to try the beta please let me know. [email protected] It's mainly bug fixes and macOS 11 Big Sur support on Intel only.
  6. abc

    Colors Used in a PDF

    Ok so you need to take into account two pages, odd and even. The gather color Action is the one to try.
  7. abc

    Cannot get marks placed

    If your Crop Box is the same size as your Trim Box, you are not going to see anything outside the Trim Box in Acrobat, as it honors the Crop Box. I tend to just delete the Crop Box as it's not needed and causes confusion. Wireframe or the PitStop Page Boxes Tool will show you if they are there...
  8. abc

    Colors Used in a PDF

    You probably need the Gather Color Action, and a report then depending on what you want to do next. Take the XMLv3 report and then you can parse the report in Switch and do something with the data. When you say 3/1, are talking about a single side of a page or is the /1 the back up?
  9. abc

    PDF Choking APPE - Best Practice?

    Looks like you have one image of 834 mb's. Not sure how big the page is, but you should probably take a look at resolutions as well. You might be able to reduce the amount of data the rip has to process
  10. abc

    PDF Choking APPE - Best Practice?

    If you have PitStop, open the Inspector and go to this tab. Don't select anything and it will give you some other feedback on the document. This is from a file that is quite complex as an example, nearly 1.4 million nodes in a single A4 page.
  11. abc

    PDF Choking APPE - Best Practice?

    Anything you can share, I see an awful lot of these kind of files? Number of nodes on a page is a real issue, really complex vectors that as you say can really choke a rip. There are a few techniques for cleaning them up, but they varying depending on the actual file. Number of nodes on a page...
  12. abc

    Preflight checks, is this possible?

    Sounds reasonable. Drop me a mail and we can go through it. [email protected]
  13. abc

    Back again for help...create bleed

    It's the value in the Add Bleed Action you probably need to adjust, it probably doesn't quite reach the trim, so you just need to adjust the numbers a little. Nothing unusual, just a bit of training needed. :) You can always drop me a mail. [email protected] Happy to help.
  14. abc

    Back again for help...create bleed

    Might be an idea to add a specific Action for Office based files. We have a preflight profile specifically for Office files that adds bleed, but it does a lot more such as overprint and color conversions. You'll find that at Generic Enfocus Preflight Profile > Just make my Office PDF work! -...
  15. abc

    'Open preflight report with document' in XMF crashing Acrobat + Pitstop

    Can you contact Enfocus support. If you have PitStop 2020 then log a case in the support Portal. For XMF you should contact Fuji, but if the crash is in Acrobat, our team should be able to help. As it does work if you open the report manually, it sounds like some permissions or access issue, but...
  16. abc

    Page count divisible by 4

    Ask and ye shall receive!
  17. abc

    New from Enfocus - a tool for Customer Service to improve PDF feedback!

    That's great thanks. Will pass it onto Development.
  18. abc

    New from Enfocus - a tool for Customer Service to improve PDF feedback!

    Thanks for this. I'll pass this on. The spine bleed is pretty straightforward, we have that in PitStop already so it's just a matter of implementing it. If I could get hold of that 300+mb file I'd be greatful. You could send it to me via wetransfer.com [email protected]
  19. abc

    New from Enfocus - a tool for Customer Service to improve PDF feedback!

    Would you see that as something the CSR should be aware of, or is that more for prepress? Those aren't really issues, they can be fixed by preflight.
  20. abc

    New from Enfocus - a tool for Customer Service to improve PDF feedback!

    Thanks, will pass that on to the Product Manager

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