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I ditched accuzip for the same reason and have just been doing the mailings in Excel without IMBs. My volumes are super small though.

Buy from whichever vendor has good service in your area. Similar machines Xerox V280 Fuji SC180 Ricoh C5300 Canon V700 or V900 If you have an extra 40k get an offline booklet maker because that will outlast your press and can be fed from multiple presses.

Pay someone on Upwork or Fivrr to rebuild everything correctly, and build the calendar templates to auto-calculate the dates so you can update them from year to year.

If the RIP is Fiery, there is a "collated" dropdown to change to "off".

Alaska Printers Supply and Great Western Ink do remote support for Challenge Guillotines if you get stuck. Both companies' staff are good people.

The registration module for the press may need adjustment. A work around is to try is to manually duplex.

MTM, now owned by Kelley Create, has excellent synthetic paper that is also static free that I have been using for conference badges, signs, booklets, notebooks, etc. Give Mark Meyer a call to geek out and get pricing. https://mtmimagingsupplies.com/

From their site, Under "Benefits" Supports ‘in-place’ editing of encrypted documents Works with all applications and file systems You're probably good to go, but I'd recommend getting a trial license and testing with a dummy address list first.

If Secret Agent has a Windows file system driver that allows encrypted storage volumes to be seen as regular volumes by Windows, BCC or any normal program will read the address lists just fine. If not, you'll have to decrypt and put on a normal NTFS storage volume for import into BCC.

What do you have in mind for those two pieces of software working together?

OCD email alert checking all hours on my phone, and select customers with big budgets can text me 24/7.

Crazy rush requests = bonus cashflow. Unless the equipment breaks down....

Fair enough. partsdrop.com is another good supply resource.

That error indicates a transfer belt position issue....try cleaning the registration marks on the IBT belt, IBT position sensor, or replacing the IBT belt. Where do you plan to source your toner, other consumables, and parts?

Ricoh should have a Fiery helpdesk that you or the tech can access if you're under a support contract. Also try communities.fiery.com

Do you do remote support consulting for other Xerox equipment?

If you're in the US, X-digital might buy them.

A pair of Epson P5000 inkjet printers or an Epson T-series CAD printer might be an option if the math works on ink cost, the color looks good, and the supported media works for you. The P-series would offer a wider color gamut, but with more expensive ink utilization. A 24" T-series roll to roll...

Congratulations on the business growth! The OKI printer consumables and parts are expensive, so you have two arguments for going a different direction. Do you see scaling up to 100,000 sheet per month within a few years? If so, it might be worth financing something like a Ricoh C7500. You're at...

If you don't get a taker here, try posting on Upwork and Fivrr.