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I was pretty impressed with Ricoh’s new automated spectrometer that will work with all printing devices (not just Ricoh) that can load a custom icc color profile. If it wasn’t $30k it would be well worth it since it’s not tied to a print engine. They demoed how you can load a pdf file. Print...

Our qnap servers have different protocols for different folders. The main source files only sync up (mirror each other) every 5-6 hours. Then we have working folders that mirror each other every 5 minutes. We had to do that to prevent a syncing loop but it works pretty well. Anything we need...

I'm far more amused at this than I should be.

We have two locations and use a qnap server to share files between the locations. It was fairly inexpensive to startup and we've been able to expand the size of the qnaps as we've grown in volume.

1. Yes 2. No 3. First Time 4. Looking at what's coming in the future.

We are a small print shop and we require 100% payment upfront before we start printing. Having said that, we are primarily short-runs so it's pretty rare that we would have a huge cash outlay but I personally hate having to ask customers for money so that's our policy. I'd rather be in a...

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Been there! With the exact same feeling and response to finding out that their version of rush isn't.

We print our folded cards on 12in x 18in sheets (example 10in x 7in folding to 5x7 full bleed). Then we just cut them in half at 9in (using the guillotine cutter) and then use our Duplo 618 to full bleed and crease them using the creasing module. They feed into the machine 9in side first...

In case anyone is wondering about Plockmatic on the service side. We received an invoice from them last month (July 2024) for service on a piece of equipment in March 2024. They sent out an untrained tech who after we showed him the machine and the problem said he didn't know how to fix it and...

Is the line showing up on the exact same spot on every print? We're having a similar problem on one of our Canon print engines but not the v1000 (c810). They've been chasing it for 5-6 weeks now.

Our v1000 seems to have mostly settled into it's happy place. We don't seem to be having nearly the issues we were having with it when it first arrived.

Just out of curiosity, wouldn't laser burn the edges of paper? Maybe I missed the memo on technology changes.

I don't think so. You can use command workstation from any computer but I think each printer has to have it's own server and uses the that server when it rips the files. I do think sometimes you can pick up full size fieries on ebay though. I've seen them there in the past but I think it still...

For safety and insurance reasons we aren't allowed to have non-employees near the presses when they are running.

I think it's a bulk mailer thing: Mailing Software and Data Services - BCC Software, a BlueCrest Company

My internal joke is for the Easter/Christmas rushes. I am certainly guilty of last minute projects but... It's been 2000 years people. We all know this is happening again this year and when. I had this happen recently. Old marketing person ordered every single file incorrectly. New person...

So much better off. My new job interview question is "tell me about a building or crafting project you recently finished." If they haven't built anything or aren't in some way crafty with their hands their ability to understand printing outcomes is likely to be low. I need people who know how...

This kind of thing makes me mental. They’re just begging for Murphy to throw a wrench into this. People who do this for events that have hard deadlines are the crazy to me. I have one person who does this semi-regularly and someday it’s the time is going to run out on them and they’re not going...

I have one lady who about 2x's a year sends me a 100 page book on a Thursday afternoon and then wants 5 copies shipped to 10 different addresses (50 total) to arrive by Saturday. This last time when I emailed her about the additional shipping/rush costs tells me she only budgeted an extra $100...