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    Hercules Pro startup and than nada

    Hi, before you start spending your money check the diskette in some old PC. It 's using different than DOS filesystem but still can be read and write. If you are able to copy all files to HD or another FD than it may be something else than simple date corruption, in some cases I've been involved...
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    Kodak Mercury Plate Processor_Temperature is not in control

    First of all check, with cover open and machine ready (put the keys from cover in the locks) if the surface of developer is fluctuating, wavy or it's steady. In most cases circulation was the problem.
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    TH2 error 03544

    Hi Mirek, Did you get another error just before 3544 (like 2325 coolant failure) ? LoWang
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    Lotem 400 pc won't start up

    No, I meant BIOS battery - Does PC start after pressing power-up button on front panel OF PC's enclosure?
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    Lotem 400 pc won't start up

    Hi, if PC starts after pressing power up button in front of it, exchange the back-up battery, another sign of battery failure is wrong time and date (if one manage to boot it up).
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    Trendetter can't turn focus on

    Hi, it looks like out of focus problem, check in the logfile if there are any focus related messages (the log you sent is too short to investigate - just pre imaging messages - it's ends just after starting exposing). Lens have nothing to do with it, also check the drum above LEC - clean it with...
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    Help for the guide test Quality Control output from Trendsetter Kodak NX

    It's not the quality control test page - it's simply the linearization test for different screen ruling - to be exposed on polimer plate. For the TIL you need one with 100% (clear), 2x2 pixels, 175l/in 50% and the most important 1x15 pixel test field - this should be on your disk.
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    1-bit tiffs

    This depends on license, try changing the "Output To..." to TIFF in Output Process Template.
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    Herkules Pro Image Setter Screen Prob

    Hi, you should not use a diskette not belonging to your's machine - there are files specific to particular Hercules (geometry, machine specific, media and laser params) as well as general files (like program, text, help and so). You should have a backup disk. There is a backup touch memory...
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    Prinergy/ Trendsetter ??

    Hi, if your Trendsetter is equipped with new electronic (GMCE or TMCE) then you need a service dongle to access Service Shell (the utility used by service engineers), if it's MPE then all you need is terminal (ie Hyperterminal) and a trick - disable "Service Host" service. And now it's going to...
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    How to activate the output tiff in Creo Trendsetter 800II?

    The simple answer is: your PrinergyEvo's license is limited - you can only use the functions of a system that are "open". I guess the "TIFF Output" option is greyed out isn't it? Open PrinergyEvo Administrator - click on License tab - if there is no TIFF downloader option purchased then that's...
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    CTP for Toray waterless plates

    Magnus 400 can as well, to be honest every {thermal} (edited by Jaco) platesetter will expose Toray plates, the difference is processor and chemistry.
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    New laserhead

    Question is what was the reason to replace the PS? The message you mentioned means that maximum laser diode current has been reached - still not enough to maintain correct laser power. Which media are you using? How old is the head?
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    LV Not enough light for beam balance

    Hi, You should never be able to see any light coming out of a Creo's head. The write laser is invisible (IR - 830 nm), what you can see if there is a problem with your shutter (usually closed when any machine cover is opened or maybe you are using service key that override safety features) is a...

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