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Hey, Sev, Could be something simple being over-looked, or setting or something seemingly unrelated to the problem is causing it to return after a time. Ask your KM dealer or KM direct service manager to engage their regional SSD or SDM for an on-site visit. Some are reluctant to do this because...

Right on CYANMAN...sounds perfectly logical! I just had something similar relating to outdated Adobe code on a Creo. The "Optimize PDF" setting made a lot of PDFs fail in the PrintQ--Creo escalated it to Adobe. Anyway, regarding Paul's post and the Fiery CWS and FreeForm issue: Depending on the...

Technical Sales, Training and Support Engineer. Greatest expertise in training, workflow integration and solutions support. Includes broad experience in all aspects of the commercial print and mail industries--from concept to delivery. Extensive training and workflow experience from data to...

The 1200s and 1250s are work-horses and can run a lot of garbage--I was a systems analyst and trainer for a KM dealer (until Monday of this week! :) ). We sold a ton of these to mail shops. As with most of these digital presses, you just need the right paper and the right tech. Get your "Spec...

Hey, Puch and group, I worked with Creo engineering to release the 309M. We then bought the first units in the US. We deal pretty much only with mail and other high volume shops, so we've sold a ton of the KM 1200 and 1250. We used to out the EFI MicroPress on the 1200 and now the Creo on the...

A mainstay for commercial mail and print shops are variable, multiple-stock jobs for statements and other transactional work. Automatic and data-driven variable tray-switching with digital presses in a Postscript (PS) workflow is a key requirement for high-volume shops. With the right RIP, tray...

Buy cheap, get cheap my dad used to say. FusionPro is probably okay. Lots of our customers use it, but $5000 is still very cheap--relatively speaking--and PSM seems to have very good support. The only issue I've seen with FP so far is that making a truly optimized PDF seems to be mysterious. A...

Look at the KM1070 before making a decision on the Versant. It has an optional--easy switch envelope fuser--and I believe is much less than the Xerox. With the Creo IC-309 (and special OS version) and firmware upgrade to the engine, it can auto-switch out of three high-capacity trays. Excellent...

Little confused between you, Londen and Pippip. You say the blanks would register a click and Pip says no. I don't have access to the Nuvera in this case so can't actually test. I am consulting and trying to help a client decide between the Xerox and another press. Their software can't output...

I might need to further clarify here. I don't want to remove the blanks pages necessarily and the job must run duplex. The job is 92 pages (1,2,3,4,5 etc.) so it produces 46 sheets. 17 pages are blank, so when it runs duplex 17 of the 46 sheets come out as simplex. Is there a way to run this...

I have a PS file that uses blank pages to account for the back of a simplex sheet. The job must run all duplex because the SW cannot deliver variable plexing commands (Duplex True and False). This results in a click for every page--2/sheet--since every sheet runs through the fuser twice. Does...

Has anyone ever output PS files from PSM that use /MediaType (type) setpagedevice commands? The PS files are going to the newer Creo IC-309M connected to a KM1250. The project has two layouts and each needs to pull a different stock. This Creo handles this if the commands are correct, although...

FOR BIGSI: You are right on the service comment. Regardless of who or what you buy, try and find out how many the service group has in your area, and see if you can talk to any of the existing customers. Find your top three or five concerns and focus on those when making your decision. Keep in...

Fiery System 9 Release 2. Client reports that whenever the Fiery goes to sleep, the Share settings on his hot folders goes away, and he has to go in and set those again. I set him up for a PDF drag and drop workflow which he likes very much. The Fiery is fully patched. Any ideas...any other info...

Right on, Craig! Thank you...I try not to be a "talking head" and maybe I missed that mark a little this time, especially on the dpi thing. Even as a dealer I hold KM to thier promises because it protects our customers. When they fall short--and they all do to some degree--I let them know and I...

DO NOT buy the 6000 if you need to run 300-350 gsm all day. We're a KM dealer and we eventually became very sorry we ever sold these machines for that work. They've all either been a huge battle for our service group or we bought so me back and sold the 8000. They're great machines as long as...

Transparency: I'm a systems analyst/trainer for a KM dealer. Keep in mind that Ursula Burns is removing Xerox's focus on the printing end of the business. It's common industry knowledge and she has said essentially that on more than one occasion. Also note that everything Xerox "makes" is made...

Is this position still open?

I guess it's just the "best practice" thing for me, although I do sometimes use a font for ease of use. Mostly the reason I would not suggest using a font is the same as all font issues that--even after all these years--still crop up at the worst possible moment. An image is just best, and an...

Hey, Folks, Couple things on a reply here. First off the KM8000 is technically no longer available new, although there might be a few left over in someone's warehouse. Used or a demo unit can still be had; however. Anyone going with KM color at this level should also consider the new 1070 or...