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I run envelopes through our C12000 like sh** through a goose! LOL. I do have a dedicated envelope fuser but only use it on long runs. If you run a lot of envelopes, definitely get the extra fuser as it will mark up the fuser belt really quick. Here are some things I do which help the envelopes...

@jwheeler , Thanks for shedding some light on our issue. I was thinking exactly what you responded with. But I am not the one with many years dealing with KM. This is our first KM Machine, before that we had a Ricoh 7110x with a Fiery. We have the IC-601 for our C12000. Other than the issue...

I agree, that it needs to be redone from scratch. Given the latest issue where the image size fluctuate in the FD. This job I cut the sheets to a specific size and entered in the specific size in hopes that it would help with registration etc The images are off a brochure 2up on 11.940 x...

What do you mean by "walking off the sheet"? Like the image was in position but as you ran a job it would slowly go out of position? Cause we do get that. I hope its not dust related as this thing hasn't been in here longer than 3 months lol.

it always seems that its the non-operator side mostly. Funny I actually made my own test pattern file to print LOL. I have 3. one for 11x17, one for 12x18 and 1 for 13x19 stock. I've attached my 13x19 PDF here. Personally, I believe it has something to do with the IQ not being setup correctly...

If the stock is out a lot we do trim two sides. Mostly it's barely out 1/32nd. Before our C12000 we had a ricoh 7110sx and sizing was never an issue. The sizing is off not just by overall. For example, we print 24 up business cards on 12x18. 3 Columns of 8 cards. If you were to measure one of...

For the most part our stock is relatively accurate. (I am sure we all know how mills are nowadays lol) Not sure if this matters, but whenever I do an automeasure the chart it prints out is not centered nor is it straight.

My shop just recently got the C12000 with the IQ-501. I love the print quality but we are currently battling an issue that seems to be impossible to fix by the third party techs. The issue is print size. If I create a 12x18 box on a 13x19 sheet, the 12x18 box is not a true 12x18. its not the CD...