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I also think with Adobe charging for Pantone Charts they've really shot themselves in the foot at a time they needed to stay strong. We rarely get Pantone jobs in anymore in our shop.

Yeh hard one when you have dealt with them for years. As long as you feel you get the return from other orders associated with her. I think you just have to keep it simple, shop hourly rate is 100 dollars, this will take us 20mins. I find if customers complain on costs I say "we'll i can...

Yeh new fuser belt/assembly needed, we've had in the past with our V80

Given they're saying the image quality is worse it sounds like it needs work anyway

Unfortunately it sounds like lack of research prior to purchase and the good old assumption is the mother of all f ups

Interesting move but doubt it will change anything. You don't buy a company and then shut out your clients. Sure in the wide format market Epson have provided print heads to opposition for years.

Well according to the op they can't hot stamp or use adhesive tape which they used to be able to do with the igen4.

I see it more as they have a igen4 that did certain things and they expected the igen5 to do the same, which it doesn't.

Just for reference, we're about to purchase a new machine and as such getting best rate available. On a single order of x3000 64pp A4 all on 130gsm silk, saddle stitched. At the colour click rate we're being quoted on a brand new machine I could get the complete job from a trade printers...

Looking at the specs the booklet makers should handle that once it's light stock which im guessing it would be anyway. Is it all the same stock or is the cover heavier? Does the booklet have light or heavy ink coverage? Are you getting it on a click charge to cover toner and service or do you...

We have a v80 and I would never dream of even attempting x3k copies of 64pp. Printing litho would be fraction of the price and much better quality. For starters, if you got the top speed model that job would take the machine over 40hrs to print. That's not including any finishing, don't think...

We've always been 30 days for regular customers, as usual some we have to chase a bit. We'd mostly be small jobs but like yourself we've just had a flood of larger outsourced jobs which is causing a cashflow issue. I know when I'm ordering stock or outsourced jobs I'd on occasion go with...

I find depending on the colour itself the amount of colour shift can vary. Most colours are negligable. To be honest it's not something I bother accounting for on a general basis. With matt lamination I find the viewing angle alone can shift the colour, which to be fair most clients realise...

A few things we'd attempt - Grain - If A5 landscape I'm assuming printed 2up on SRA3 so make sure the 170gsm SRA3 is short grain. Staples - Depending on how you staple make sure the pressure isn't too high, or staple too long that it's closing correctly. Crease - Odd occasion we've creased the...

Does the bottom sheet work with the top sheet directly, take out the middle two? CF, CFB, CFB and CFB shouldn't be a problem so it's either bottom sheet or third sheet that's the problem, the above test should narrow it down.

What machine are you running?

So i'm not the only one. I think it might be something to do with toner dropping down through the back of the machine. I wouldn't call it excess but there's always bits of toner about. I find sometimes the BTR isn't marking the back of the sheets but I get a very light ripples in solids on the...

Replacing another btr this morning and something dawned on me, I've lost count of how many i've changed over the years of having our versant 80 but I realised they ALL fail with visual wear and marking on the non operator side? I don't think I've ever had one with marking on the operator side...

Have you tried reducing the laminate tension? We get better results when lowering that for single sided. Ours has a decurler and to be honest I leave it off, I find the sheets come out with a bit of a wave to them. Also I'd generally man handle the curl out of them when emptying the tray and...

Have you tried installing CWS on a different computer and testing that?