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We have had persistent Xerox versant decurler module errors 048-310 and 048-311. Upon further investigation, the pin connecting the big cam gear to the cam shaft is broken. The pin is about 3mm x 40mm. Is there a Xerox part number for that pin or a rebuild kit? Partsdrop.com came up blank. Thanks.

I'm having a vexing issue with Cross Process / Perpendicular to the paper feed artifacts that look and feel like scratches in relatively new Versant 4100. This issue was last resolved in our versant 3100 by replacing the fuser belt module. The artifact is RAISED and you can feel it There is some...

I'm stumped on this one. I'm getting black dots about 37mm apart in the process/paper feed direction. 37mm indicates a BCR issue. Replaced the developer housing and developer entirely. Tried swapping drums. Checked the 1st BTR black roller for debris. I'm working out of an older tech manual...

Here is are posts to resolve 093-317 by setting NVMs. I assume "3" means fault status for 761-265, but what do 0, 1, and 2 mean? Also, what do 75000 and 130000 indicate for the auger rotation? Are those servo motor ticks? thanks...

This is a full width array CCD error. I pulled out the cooling module with the glides fully extended Carefully wiped down the full width array glass with a toner cloth Sprayed it with canned air restarted the press with the engine door open Error has not come back.

We have been having intermittent decurler exit sensor errors 077-178 with 120gsm, 148gsm, and 270gsm coated and uncoated 13x19 media. Troubleshooting so far Decurler module is relatively new and the rollers are in good condition Fuser belt may be a little stretched because alignment profiles...

I am curious- is anyone here using Windows 11 in their printshop and how is the experience? I'm sketched out for a bunch of reasons on changing to Win11, including that most of my workstations aren't compatible. I just had to modify the registry for one of my machines to stop Windows 11...

Versant 3100, but this may be applicable to more Xerox hardware. We just discovered that fanning envelopes before feeding into Tray 5 greatly decreases double feeding with difficult envelopes. Hope Santa gets me an envelope feeder for Christmas 8)

We’re seeing image artifacts on 13x19 270gsm paper, both coated and uncoated. They are on the inboard (opposite operator) side and perpendicular to the paper path. About 155mm apart. 120gsm coated and uncoated 13x19 paper does NOT have the artifacts. Other troubleshooting attempted for image...

Has anyone done a deep dive comparing Enfocus Switch, Ultimate Impostrip, Fiery Jobflow, and maybe others for digital pre-press automation? I'm interested in having some automation for making fixes to customer files like correcting rotation, adding a trim box, bleeds, and assigning to a slitter...

For those US printshops self-supporting Ricoh toner presses, where do you get your parts? For Xerox it looks like partsdrop.com is the go-to.

I got notified that our V3100 will be end of parts and toner in a few months. I speculate that our spike in spare parts consumption (2nd BTRs, fuser belts, fuser, etc) got flagged and we are well past our 60 month lease expiration. The concerns with leasing new equipment are being forced into...

Does anyone know when the Xerox Versant 3100 and 180 go end of support in the US?

Can someone recommend a US supplier for guillotine blades? I have a Challenge Titan 200.

I'm looking for a Xrox C75 service manual (the C75 is end of support). Does anyone have a PDF they could share or point me towards a free or paid resource? Thanks.

I did a double take seeing an "Irridesse" in Sharp's booth at PU 2023, but sure enough, they are leaping into production print with it. Here's the press release. https://www.dpsmagazine.com/sharp-launches-new-bp-1200s-color-press-series/ I did not take the time to ask them what their value prop...

I'm considering buying an Plockmatic/Intec SC6500 for making stickers and testing the waters with small boxes. Show special has modest savings. Has anyone had good or bad experiences with Plockmatic and/or Intec support in the US? I have not worked with this group or their equipment before.

https://www.fujifilm.com/us/en/news/graphic-arts-and-printing/fujifilm-to-exhibit-innovative-end-to-end-solutions-at-printing-united-2023 Can't wait to see this in person. I'll be sure to ask if it will feed A6 envelopes.

I'm relatively new to the printing world at 5 years and have yet to charge a rush fee because we position as being the fastest and most expensive print factory. However, I'm in a situation where we've had to pull out all of the stops to print about 200 short run text books around 1.5" thick...

I have a customer supplied amalgamation of PDF pages is ripping and printing incorrectly with two Fiery boxes running FS150 and FS250. The file preflights in Acrobat without error when checking for PDF syntax, and in Pitstop with the action "Preflight only needed elements". See attached sample...