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I heard a lot of good about Tilia's Phoenix: http://tilialabs.com/phoenix.html

I think this problem should be evaluated from a higher perspective. The content owner or creator (the publisher) wants the best quality product for the cheapest price that's available on the market. One can talk about quality and time, but at the end everything boils down to the prices, IMHO...

We use Switch too, tied to Callas pdfToolbox. The real question whether you want to outsource most of the tasks (meaning: you want the customers to upload files and read / handle reports) or you want to do that in-house. In the first case you need a monkey-safe and pretty front-end, which isn't...

The moral of the story: until there is horse poop on the road, there will be sparrows around. I see the logic in this price calculation. A.: they don't care how many people get turned down, the rare ones who order something on these prices, will generate pure bullion. B.: they push out these...

Mainland China is running on locally produced cheap ink alternatives for more than 10 years. I've seen printing Epson 4000, 4800, 4900, 7900 and 9900 with 3rd party inks without any problems. Also, it's much better for the environment as you refill the cartridges, instead of replacing them. As...

I bought an A/4 model back when the technology was brand new (4+ years ago). The printer is rock solid, there are rare / negligible head cloggings (or HP's famed nozzle surrogation is working right). The print quality is like any other inkjet's. Be aware, that you'll be locked into buying HP...

I believe all the printer manufacturers have some kind of software to do that. I remember Xerox offered us a solution (based on Callas pdfToolbox Server), and Konica also had something similar. In the end, we went down the road just like you described. We prepare separate color and black...

The C8000 is a known shipwreck, avoid it. The C70HC is unusable in a day-today copyshop environment, since it's using a different toner-set than 'normal' machines: you will have great problems matching colors printed on any other digital printer. The models of C6xxx series are solid performers.

That machine is a beast, 2 million clicks is nothing for that. The tech is around four years old, so it's still 'modern'. But there could be a mismatch around pricing; when new, a well equipped 9100 might cost USD 100,000, but after two years it must be lower. Or it's something...

We put a lot of thinking into that topic when we were to equip our shop. Sales reps showed us a lot of used and new machines, and being newcomers, we were always horrified by the condition of the used machinery, and the environment they have been running. That left us with only one choice and we...

I would go with the C1060L. 250 thousand clicks is just a 'warm-up', that machine must be in very good condition. On the other hand, the C3070 offers the same quality, but the price would be much higher, since this is the current model. I had the opportunity to use both models in a production...

Callas pdfToolbox can do that (and many more). I tried it in the most recent version, but the fixup (Crop to Visible Based on Rendered Image) is available since version 10. Please see your example fixed.

Simply put, any given company is only able to support a limited number of technologies, visions. You can blame it on the executives, the financing, the lack of human resources... Xerox's example is monumental, but many other companies have had their similar problems. On the other hand, I...

Please elaborate. Show us some before-after samples to have a better understanding of the problem.

I also had that thought back when we had very bad luck in a series, eventually calculating that having our own tech person is only viable if I hire him out for other off-contract studios. Meaning another totally foreign area of operation to me. That must be an object of a small survey. You...

That's the business model of the manufacturers, indeed. Honestly, I was sold to it five years ago; now I see things in a different light. First: BW and color are two different things. IMHO black-and-white is absolutely mature; if you have a good technician around for a reasonable hourly fee...

This printer registers maintenance cartridge usage via a chip, installed onto the cartridge itself. You have to obtain (via eBay) a 'chip resetter' to be able to re-use filled cartidges. IMHO the head is destroyed, after 3 years of neglect the whole thing is clogged up terminally. If cleaning...

We were first time buyers, new arrivals into the industry. We did an exhaustive test among the possible contenders, finding out that quality is almost the same everywhere as BW technology is very mature. At the end, KM was the one who throw the best package onto us. On the other hand, if I was...

We use a KM 1250P. Quality is generally good, almost perfect most of the time. Very dense blacks, awesome contrast on good paper. We sometimes experience tone differences between the sheet sides, which can be cured by cleaning / replacing the corona. There are a lot of ways to adjust the paper...

Honestly, I used to face the very same problem for years, and continue to have similar headaches today from another perspective. I always choose the hard way, teaching them the basics, then suggesting some good reads to learn from. After some years I tried to ask for some compensation and it...