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A bit confusing you're not sure if you need tiff output or not. You say you got the dongle so you must have the attached document containing purchased activation codes. Guess Xitron is right this is an old unsupported version they cannot generate codes for it any more.

This looks like press related.

Antura and Alunet are good quality I used them both you don't risk removing or softening the image. Try Antura first it's the Eco3 product anyway. This plate cleaner thing is a temporary workaround you must solve the plate storage problem ... ideally run AC in the ctp room longer times to keep...

Is it newspaper printing ? If so, a bit of plate cleaner should be ok(ish) but beware of coating residue recontaminating the plate in non-printing areas, I would only use cleaners as a last resort. Instead of Imaf use a softer cleaner like Alunet, specially formulated for ctp plates.

The Eclipse plates are negative working, their standard sensitivity of 120-130 mJ/sqcm will decrease if stored in cold environment or stored for more than 12-16 months. Check the expiry date on the label. Allow plates to acclimatize in the ctp room properly for at least one full day prior to...

Craveiro, toning on large areas on DOP plates points to either underexposure on incorrect cleaning sequence on press. Your Eco3 supplier should have instructed your pressmen regarding coating removal. First thing clean you ctp optics, recalibrate and retest. If result is better but not perfect...

craveiro, what type of plates exactly ? Have you used them before or first time use ?

Open the blower as ronnie said, then go to service menu > actuators and start-stop the MBL1 (drum blower) repeatedly keeping an eye on the inverter.

Gianni, in addition to what gordo said before : - bear in mind these are almost certainly all negative working plates. As lasers write the image you would expect to read in the range 50 to 54 percent if energy is properly set because these negative plates have a bit of dot gain. Check the...

Laser always on doesn't switch anymore, I've seen this before. Damaged component on laser PCB. Bad news you have to replace the optics.

Colin I've sent you a message

Garbage in video also coming up in test patterns points to the main controller board or laser driver PCB. Check coax cables. Is this ambient temperature related or permanent. PM me for more details, I can help further. Can't rule out the spinner though, as it appears it shifted the image just...

Check platesetter spec sheet regarding max current then add some 500-800 VA for the rip server. Your target will be a pure sinewave, double conversion UPS around 6 kVA. Do not, repeat, do not use standard line interactive ups units. The UPS will supply power to the ctp and rip server only. Make...

Refusing to go IPA free for a reason ?... ☺️

Zoom motor may be ok. Wrt to test patterns recheck the media type set as nega.

I didn't have any major problems setting up Eclipse on Avalon / PTR platesetters including GLV machines, they do require more energy though. Bear in mind these are negative working plates i.e. laser writes the image. You are not supposed to see any banding in non printing areas as there's no...

A media handling NVRAM parameter got a corrupt value, you need a qualified tech to look it up.

Could this be why a most prominent person running a certain business in Florida still tries to set base in Washington DC ...?

There is a friction control built in the input cassette you can adjust to a certain degree, clean those friction pads and reassemble. The film must come out pretty tight but not 'very' tight. The shaft encoder basically never fails better don't touch it, drive motors fail quite often though...

Colin, O-rings should be all same size and tight enough to fit on the OD of bearings without buckling or waving around. Press each segment by hand to make sure they sit properly on their springs, all aligned and no ball bearing is seized. I have yet to see a damaged bearing on a multisegment...