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Send me pictures showing the CTP input connectors, and the rear of Ctserver computer. ECRM platesetters can only be connected either via SCSI or USB 2.0 depending of input ports and ctserver software. What version of Ctserver do you have ? Dongle is parallel LPT or USB type ? Don't tell me...

You apparently answered your own question always safer to save as pdf and send it over to a hot folder. Best to avoid passing the job via print dialog as you run into compatibility issues. Not worth investigating IMHO ... you didn't mention the OS on Preps host computer, does it use a prinect...

Looks like a disk filled up. Check available space on your RIP disk partition (Configure RIP > locate pagebuffers and workspace directories) or output device internal (scsi ?) disk if fitted. You didn't say what imagesetter model you have. If not you may need to reinstall the rip software, just...

Thank you for sharing this Andrey.

Everything is hot folder based. All you need is follow the built-in help and pdf files in the Doku folder.

The entire data path must be checked - server, output connection, F-PIF cable or E2PIF box adapter, CTP input connector. I've seen something similar on a 16000 machine turned out it was a bad RAM DIMM on the internal IMB board. Keep your fingers crossed it's a loose connection somewhere. Do...

Have a qualified tech inspect the recording head and umbilical. Do you get any errors displayed ? Is the machine able to expose an internal test pattern with all 64 channels ?

So he's happy to play golf on xbox starting of next week, right ?

Preload or not, I've cured most registration issues on 4300 machines (image displacement) by cleaning the loading transport belts, rollers & sensors. Sometimes the centering unit sequence must be checked to keep the plate straight.

If you do have a Navigator v.10 and it's able to output 1 bit tiff files, you will need to activate (i.e. purchase the license) the Tiff-Import option in your Heidelberg software connected to the engine. There is no such thing as uploading a file or a kit.

You have a pair of density buttons (and another pair for percentage) in reflective and transmission mode. In reflective mode - small light table removed - try to zero the percentage reading on unexposed paper using the black button. Dmax is usually 4.5 or 5 ND i.e. rapid access or high contrast...

Never used a DM300 myself but since you're not in the printing business I can give you some hints. Like many other similar instruments, this one appears to have a light source probably a small light bulb powered with stabilized voltage, designed to produce an output as constant as possible. Now...

Check if this applies http://www.farnell.com/datasheets/99563.pdf Or find an electronics engineer locally to replace it with a new programmable counter like an Autonics CT series or similar. I successfully replaced an IVO counter last year on a Heidelberg offset machine with a new autonics (less...

one of three options - sensor not detecting properly the transport path movement , dirty or displaced PH57A - transport path skewed, possibly a gas spring damaged, you can see if the big transport unit moves properly parallel to the machine - M55 motor not moving correctly but these steppers...

Khalid I suggest you look for reliable plate suppliers first, it very much depends on what type of plates you can get.

There are a lot of things that can go bad inside. Follow instructions in your book to clean and recalibrate. Do not open the top cover / sensor & electronics housing, nothing to see inside really. Check the mesh membrane for damage and replace if needed, not expensive. Check valve actuator at...

Not a big deal. Incorrectly seated film cassette, loose (or seized) friction wheel, or failure of loading motor driver. When you see CODE on display you have 5 seconds to specify the forced-load mode by pressing the key then you should get ON_LINE.

Assuming you have the rip only no workflow go to file menu uncheck start inputs, then above at configure rip > extras, see where pagebuffer and workspace folders reside, default on Drive C unless you specified otherwise. Quit Navigator, go to that location and delete all contents from these...

Is it a cassette or manual loading machine ? If the variation is across the plate travel direction through the ctp you should pay attention to the so-called primary positioning unit - the three solenoid activated push fingers aligning the plate. Clean the exposure table carefully using...

It's a several hours job for a qualified engineer I'm afraid and comes down to setting plate geometry, sensors, exposure parameters etc. Any advice implying otherwise coming from "friendly" people must be taken with a spoonful of salt.