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The Esko User Forum is an addition to the services already available on the Support Community (registering and viewing support cases, chat with e-support). In the Esko User Forum, customers can exchange tips, tricks, solutions and best practices with Esko employees and all Esko customers in the...

Esko Support. –> https://www.esko.com/en/Support/ContactSupport/ Hopefully a good resource page to bookmark for Esko users. Quick links to logging a support call (phone, email, online), an info presentation on the Esko Support Community, query field to the Knowledge Base, link to Careers at...

What's New in AE 14.1 can be found here (FYI) ---> https://www.esko.com/en/Support/Product?id=Automation%20Engine&ver=14.1

Can’t comment on tuning your presses, but regardless you may have to redo your Nexus curves. You can still access the Symphony calibration software manual by going to http://esko.com/support. Choose Product Documentation, find Nexus in the dropdown menu under Browse product documentation, and...

Go to http://esko.com/support, find the Complete Automation Engine Manual. In the search field upper left type in “ink parameters”, select “Concept, Workflow, and FAQs”. Read the section, “What if the Job already exists? Can I use this task to update Jobs”.

Esko’s Automation Engine (AE) can monitor emails for files, pick up the files and create a Job folder (with a predetermined sub-folder structure), and move the files to it. AE has PitStop built into it so it’s possible much of the PDF file manipulation you are doing may be done with it. There...

As a FYI - Esko Automation Engine has PitStop built into it - (Enfocus is part of Esko) - so it’s possible to do PitStop Preflight and PitStop Actions as part of an automatic workflow to check for and, if asked to, correct common errors in PDF files. As in PitStop server or standalone versions...

Go to –> http://esko.com/support Find the Plato documentation/manual. Find ‘Working with SmartMarks’. Find ‘Supplied SmarkMarks’. Find ‘Text Mark’. Select ‘Inks’. That should tell you what you need to know. If it does not, or another forum member can't help, I would suggest...

I’ve seen a situation like this before. A prepress shop wanted two separations on one plate because they then cut the plate in half to save plate costs. What they ended up doing was to rip the separations then ‘wrap’ the TIFF files (embed them) in PDFs that could be stepped 1 up 2 across and...

The answer to this question, and many others, can be found by searching the Esko Knowledge Base that is accessible at https://www.esko.com/en/support/. I found this by typing in “deskpack folders” in the Search our Knowledge Base area...

“A plane just hit the World Trade Center”, a colleague in the office in Atlanta said to us all sitting in the room. (I had returned from Print ’01 early the night before). I thought to myself, “how could a pilot not see the WTC and avoid it?”. I had been to the top of the WTC many times and had...

Cool. You may want to consider a battery backup for your server, then in the next power outage you will be able to shut down the server properly if need be. Most battery backups these days should be able to ride out a 10 minute storm as well.

Does your Prinergy server have a static IP address? It should, if not make it so. First thing I would do is open Network Utility on the Mac, go to Ping, and enter the Prinergy's IP and ping. If it returns ok but you still can't connect editing the Mac's hosts file may help. There are lots of...

If your Harlequin Rip is "up to date" then it will accept PDF files. I would suggest you contact your vendor or Harlequin support. Have you tried sending PDF lately? (Could you post screenshots of both the Output and Color Management dialogs of your InDesign print settings? Maybe that will tell...

Try before you buy? --->http://www.esko.com/en/Support/DownloadsAndLicenses/trial-software/

Try this. Open the PDF in Acrobat. Go to the Document menu, Crop Pages. There is (should be) an option to Change Page Size using either pre-sets (Letter etc..) or Custom. Worth a shot? PS - I was using Acrobat 9. In Acrobat 10/11 it's in Tools, Print Production, Set Page Boxes. You can only...

They can always start here. http://www.esko.com/en/Support/Overview/ Find Kongsberg in the Documentation area.

Go here –> http://www.esko.com/en/Support/Overview/ Go to Product Documentation, find PackEdge, and then User Guide for PackEdge. Pay particular attention to the View and Measure chapter, Viewer Window, and Registration Error.

This one peaked my curiosity. Of course I know that Esko offers a free plugin for Ai that will import Artios CAD files directly into Illustrator called Data Exchange (http://www.esko.com/en/downloads/software/free-software/). But according to the Kasemake brochure from their website you should...

Free one hour webinars from Esko product managers and solution specialists. http://www.eskoworld.com/en/ 1). How corrugated converters can speed up their design process 2). Automation Beyond Boundaries 3). Digitization in Flexo: Workflow Integration from Design to Press 4). Streamlining your...