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The 7100 is pretty old, I wouldn’t.

I don’t know what Xerox costs these days, but if you want to keep them honest certainly shop around to every brand. We got a Ricoh 7210x on a 60 month lease for a lot less than this, and lower fixed click rates for that term. Did add inserter and puncher, oversized sheet options, etc ….did not...

Sounds like old Xerox to me…they were always quick to blame the paper (bought the same shit everyone else does…). After wasting hours / days going back and forth, never did they find that the paper was the issue.

I think a way more complicated device than the duplo, while also limited in book sizes, I’ve definitely heard the term Problematic coined when describing these, even when connected to a printer. That’s why I decided on duplo (I knew it’d just work and not need much if any service over its...

When I went down this path on our former KM 6085, the buyout number was provided by KM. And it was an absolutely horrifying number, people I told about couldn’t believe how much value KM still placed in it….the printer certainly didn’t have 1/4 the value on the market that they still thought it...

Have you tried to reach out to bourg, for either the part or the service manual? If you have the service manual I would start by googling that part number, or perhaps you could find another identical or similar machine with common parts to salvage parts from.

“Fuel surcharges at their discretion” are often in the contract you sign, but only recently have I seen companies enforce it.

I don’t have any experience with the newer Xerox equipment but our Ricoh 7210x is rock solid. Very rarely need to see service.

Once you dial it in (you run a registration program per paper profile, it prints and scans 30 sheets or so to make the adjustments, then you save the paper profile), our 7210 is nearly perfect on all stocks. For context I came from a km 6085 with iq. This is a significant improvement over the...

I have an automation sequence within Quite Imposing that does what you describe, works fine unless the client does not respect margins. If the document requires manual editing to make bleeds, I open the pdf with illustrator.

I think it’s fair to say that any printer in this segment regardless of brand is more or less a turbo office copier. More important than machine weight (realize that KM needs the IQ unit to register well…this will add to the weight and size), power consumption (most people would see a reduction...

Love our duplo 646, wouldn’t want to go back to doing things without it.

To stop the card from cracking you want to score it.

Yeah I thought about the feeder, but space is a major issue, and it is not inexpensive. The idea was that we could always add it later if our use dictated it. 1.5 years in I feel like we made the right decision. I think I’d rather add a square fold, if I changed anything.

I used to do the same trick all the time, didn’t know they patched it. I can still cheat the recent non Xerox machines I’ve used. However the bigger problem - I know that inline booklet makers sound cool and convenient on paper, but they are super expensive (and you throw them away with...

When we bought our 7210 in September 2021 a competing sales rep tried to use the age of the machine as a reason not to go with Ricoh, but here we are now and still no announced replacement for the 7200 or 9200 series. And I’m completely happy with the 7210 as is, I can’t imagine that new models...

Oh I forgot about the Xerox service call hoops. This was in the US even. For years you used to be able to place a service call online, easy. At some point they had decided to no longer allow that for our machines, we had to phone support… Then they closed the Texas call center and routed all...

I love our Ricoh 7210, we installed almost a year ago. Just clocked over a million (mostly 13x19) on it, no major issues / been happy with service and such so far. I opted for an offline duplo finisher instead of the inline Plockmatic, and I do not regret that decision at all. Came from a...

This is correct. I run banners on a 7210, but I opted for the vacuum banner tray, which is limited to about 27”, but also improves the supported paper weight. At my old work we ran a lot of 34” sheets which I demoed on a 7210 with the bypass tray, and it was adequate for productivity. I’m...

We experience these and other quality issues all the time on some client sourced print pieces for mailing (in this case, usually all we are doing is inkjetting the address and mailing it). It just is apparent that most printers don’t care as much as we do.. We set aside the worst of it, don’t...