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this problem has been solved. The solution was to send the file "Optimized" and changing the size of the cache being used

Hello all, first time here and I'm looking for advise regarding multi-upping a file from printshop mail 6.1 4-up to 12x18 Unfortunately my knowledge level with printshop mail is very limited and thought to ask the experts as to what you thoughts were on how to make this work more efficiently...