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We've had this machine about 2.5 years and just now ran out of clear toner. We'd like to use it more but it is just not economical. I don't even advertise it for a charge up because lamination is much cheaper. To decorate an 11 x 17, we figured it is costing about .22 a copy. They want nearly...

Our service was just cancelled after 10 long years. Machine has been great the last 8 after earlier issues were addressed. Lately, we've been having a scumming/backgrounding issue with some toner pickup happening smack in the middle of sheet. That appears to be cleaning blades since that was...

Some of you may have seen this video of a restored Harris E1.

We are looking for a parts supplier for our Avatra 44S and the 36/44 OLP since Bob Weber has closed. A heating element burned out and it does not have a part number to cross reference.

Are there any shops just responsible for or doing their own service on the C7000 machines? We presently have a C6500 that is closing in on the end of 5 year contract. We are paying .06 per copy color (yes, that's 8.5x11) and we need to get a better rate so we can compete with those shops who are...

We have a competitor who is leasing through Konica Minolta corporate instead of the local dealer. How is this done? We are paying way too much for color on our C6500 and are looking to upgrade to a C6000. Even the dealer is putting consumer level color machines in at 4.5¢ a copy and we're...

We have a KM 1051 we installed in April 2011. We have had issues on and off with uneven density from across the copy (side to side) and we also have 'hot spots' show up that move down the sheet on every copy. Our service has become frustrated to the point they no longer want to address this...

We installed a KM 1051 digital printer that boasted exceptional print quality and up to 1200 DPI printing. The problem is, there's nothing exceptional about the quality and half-tones print inconsistently throughout the job. Our service tech doesn't know how to fix the issue. You can print 100...